Reconciliation Officer at NCBA Rwanda

Job Title: OFFICER RECONCILIATION

Reports to: SENIOR MANAGER –FINANCIAL REPORTING

Unit: Financial Reporting

Department: FINANCE AND STRATEGY

Grade: BAND 2 & 3 Date: 31/01/2024

Job holder: Supervisor:

Signature: Signature:

Job Purpose Statement

The major role of this job is to provide the Finance department with a support to minimise operational losses that may result from erroneous transactions, idle or wrong balances by ensuring timely, complete and accurate reconciliation of allocated accounts within the department. The role holder is expected to have an understanding of the operations of the assigned accounts, make prompt follow up of outstanding items and escalate items outstanding beyond established business rules as per the bank Policy on Reconciliation and prevent any losses which might occur due to unreconciled items.

Key Accountabilities (Duties and Responsibilities)

Perspective %

Weighting Output

Financial 10%

• Monitoring and reporting operational losses that may results from internal accounts and other suspense accounts such as BNR/ RRA penalties and unnecessary charges.
• Operate within the allocated budget in respect of stationary,telephone ,transport and other allowances as per the bank policy.

Process- Reconciliation & Risk50%

Reconciliations

• Daily reconciliations of internal accounts managed by Finance department, follow-ups and escalation of ageing items to the immediate supervisor on the allocated/assigned accounts.
• Confirming to ensure that the performed reconciliations are complete, accurate and fully balanced.

Periodical Inventory of fixed assets

• Conducting a quarterly inventory of all bank assets, insure their all recorded and tagged, and share a report on any exceptional findings.

Risk Management

• Follow up and ensure all completed reconciliations are submitted and approved and exceptions shared are available in the shared folder for ease of access in query management and facilitate report preparation by Senior Manager-
• Financial Reporting

Revenue Assurance

• Prompt preparation and recovery of commissions, fees and charges which are processed through the suspense accounts to avoid losses and ensure accurate reporting bythe relevant departments

Customer Service Level Agreements

• Sharing allocated reconciliations with relevant stakeholders within the agreed timeliness

Responsiveness

• Respond to all queries both from Internal and Extenal customers in a timely manner and escalte issues which require Managers / Head of Unit intervention promptly

Bank Values

• Living NCBA values (Driven, Open, Responsive & Trusted) at all times

Learning & Growth 20%

Performance Management

• Undertake individual assessments and forward to immediate supervisor within the stipulated timeliness

Training

• Meet the minimum training hours as per the identified training needs

Leave Management

• Proceed on leave as per the agreed leave schedule

Job Dimensions

Reporting Relationships: jobs that report to this position directly and indirectly

Direct Reports None

Indirect Reports None

Stakeholder Management: key stakeholders that the position holder will need to liaise/work with to be successful in this role.

Internal

Branch Managers, Finance accounts officer and the Senior Manager-Financial Reporting

External

? None

Decision Making Authority /Mandates/Constraints: the decisions the position holder is empowered to make (Indicate if it is Operational, Managerial or Strategic). Please also highlight any budgetary

control responsibility if applicable for the role.

? Operational

Work cycle and impact: time horizon and nature of impact (Planning)

(e.g. Less than 1 week, 2 weeks, 2 weeks – 1 month, 1month – 3 months, 3-6 months, 6-12 months,

above 1 year)

Less than 1 week

Ideal Job Specifications

Academic:

? University Degree in Business related studies Specifically in Accounting or Finance options)

? Master’s Degree is an added advantage

Ideal Job Specifications

? CPA will be an added advantage

Desired work experience:

? Minimum 2 years working experience in accounting or finance department, Preferable in banking finance sections

? A working knowledge of a bank’s operating systems, controls and general banking Knowledge of regulatory and statutory requirements

? Practical experience in use of relevant MS Office applications, with advanced excel functions

? Competency in the use of INTELLIMATCH and T24 bank systems will be an advantage

Core Value Behaviours (Performance Drivers)

? Drive

? Responsive

? Open

? Trusted

Ideal Job competencies

Technical Competencies

• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Technical skills to effectively perform or guide performance of reconciliations in a manner that consistently produces high quality of service.
• Interpersonal skills to effectively collaborate with internal customers and stakeholders whilst also working independently
• Analytical skills that will help to assess processes identify and implement improvements for control and efficiency gains.

Behavioural Competencies

Planning and organizing: Able to make the best use of available resources to achieve desired results especially departmental objectives. The role requires one to keep track of progress on tasks and projects against plans and build contingencies and risk management plans to allow for unexpected events.

Action Oriented: Be able to originate action rather than waiting for others to do so. Able to take action to improve progress without prompting.

Communication Ability to present ideas in a clear and concise manner when communicating. Responding to objections raised in a considerate and convincing manner and check to ensure that information has been understood