Direct Sales Force (DSF) Manager at Old Mutual Insurance Rwanda

Old Mutual Limited (OML) is a Pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 13 African countries and boasts a rich heritage of 175 years. The primary listing of Old Mutual Limited, which comprises the East Africa business – UAP Old Mutual Group, on the Johannesburg Stock Exchange is a milestone the business attained in June 2018, with Secondary listings in Zimbabwe, Namibia & Malawi.

The UAP Old Mutual Group comprises three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The Group is one of the largest financial services groups with a growing footprint in East and Central Africa. It currently operates in Kenya, Uganda, Tanzania, South Sudan and Rwanda. UAP Old Mutual offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Savings and Banking, as well as a wider and more accessible distribution network. The Group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with a qualified, experienced and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The position’s details are outlined below:

Role Title: Direct Sales Force (DSF) Manager -1 Post

Business Unit(s): Rwanda

Business /Function: Marketing and Distribution

Location: Rwanda-Kigali

Reports To: Marketing and Distribution Manager

MDP Level: Manager of others

Role Size: M

Job Summary

Lead teams of insurance sales agents towards meeting or exceeding their sales goals. Passionate about educating themselves and their team members on business strategies in a manner that ensures achievement of set business targets

Key tasks and responsibilities

• Sell and promote the Company’s General Insurance products to potential and existing clients.
• Seek leads and develop clientele through networking so as to find new and potential customers
• Contact potential clients and making presentations to prospective clients.
• Present proposals and requests for insurance to the Company’s underwriters for quotations and promptly communicate the terms to the clients
• Follow up on quotations to close business and obtain feedback from clients
• Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
• Submit duly completed proposal forms to the Company and obtain confirmation binding cover
• Deliver insurance documents such as policy documents, motor certificates, endorsements to the client and explain the policy terms and conditions.
• Maintain regular contact with the clients to nurture the relationship between the Company and our customers
• Follow up policy renewals to retain the business
• Report clients claims to the Company and follow up on claims documentation from the client
• Follow up the claim with the Company and provide information to the client regarding the claim and ensure that the claim is settled expeditiously.
• Forward customer queries and complaints to the Company and ensure the same are addressed.
• Identify customer needs and present them to the Company.
• Obtain information on activities in the market and advise the Company on business opportunities and threats.
• Maintain a record of all business acquired and prospective clients.

Qualifications and experience

• University degree in Marketing or related field
• Sales and Marketing Qualification
• Minimum of 5 years of experience

Skills and competencies

• Good communication and negotiating skills
• Good interpersonal skills
• Leadership skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/DSF--Direct-Sales-Force--Manager_JR-52780?q=kigali

Interested candidate are requested to submit their applications by 5.00 p.m. 07^th April 2024.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.