Sales Officers at Urwego Bank PLC

Sales Officers

Urwego Finance CBC provides financial services to the people of Rwanda motivated by Jesus Christ’s call to serve those in need. Its mission is to achieve economic and spiritual transformation in the lives of the underserved, using financial services and tested trainings as we share Jesus Christ’s love. Urwego Finance wishes to recruit Nine-teen (19) qualified, competent, committed, and initiative-taking, Sales Officers to support the sales business in different Branches and credit offices of Urwego Finance as indicated below.

Department: Business

Reporting to: Sales Team leader

JOB SUMMARY.

• Supporting the management in the portfolio of micro borrowing clients with proper supervision,
• helping to achieve growth targets as well as maintaining excellent portfolio quality.
• Providing dependable and quality customer service in a way that promotes Urwego Finance’s entire business and enhances transformation in our clients’ lives.

RESPONSIBILITIES

Promote and fulfil Urwego Finance’s 3Ms as listed above while working within a Christ-centered environment that is mission-driven, community-oriented and purposeful.

Spiritual Integration and Christian Witness

• Ensure a personal, healthy spiritual balance within family, work, and church life through the adoption of biblical, personal, and spiritual disciplines; and
• Conducting daily work, making decisions, and helping Urwego Finance make decisions in a way that witnesses to the presence, power, and love of Jesus and the reality of his Kingdom on earth.

Major Areas of focus:

• Marketing and growing the number of active clients.
• Growing the total Portfolio Outstanding of the branch
• Managing the Portfolio at Risk of the loan book under their control
• Client Retention
• Holistic life improvement (HLI) trainings
• Quality customer service
• Driving MHose and other electronic financial usage in the bank

Essential Duties/ activities for the sales staff:

The sales staff will work with the sales team leader or a senior sales officer to achieve the following:

• Marketing and Business Development of micro lending products to achieve growth targets.
• Process and Administer loans/ loan origination.
• Manage community/Trust Banks.
• Monitor loans to ensure portfolio at risk (PAR) stays within target.
• Maintain Superior Levels of Customer Delight.
• Function as Marketing Agent for other Urwego Finance products and services

QUALIFICATIONS

Minimum Education and Experience

• Personal confession of faith in Jesus Christ and commitment to the mission and vision of Urwego Finance CBC
• Degree or Advanced diploma in a business-related subject or field from a reputable College/ University
• Experience in collaborating with grassroots communities, cooperatives, savings, and lending groups will be an added advantage.

Skills expected.

• Personal acknowledgement of and commitment to Urwego’s mission and values.
• Good mathematical skills, ability to calculate interest, commissions, and percentages.
• Strong ability to motivate, engage and train adults and communities.
• Community based conflict resolution
• Good skills in organization and time management
• Excellent negotiation, presentation, communication, and people skills.
• Knowledge of the economy/markets where Urwego Finance is operating.
• Basic skills in personal computer operation, word processing and spreadsheet software.

How to apply:

Please submit the following documents to UrwegoHR@urwegobank.com. Please send the documents as one folder with the position you are applying for as the subject.

In your application, please indicate exactly which branch you would like to work.

• Motivation/application letter explaining your suitability for the position.
• Curriculum vitae (CV) and a copy of academic documents.
• Two referees that are not blood relatives with their full address/contact.
• Notarized Academic Documents
• Recommendation from your church 
• Copy of your National ID
• Statement of Faith.
• Criminal Record Form from Irembo.

Deadline: 20^th May 2024. 5 PM

Applicants should preferably be residents in the areas where the job is located.

Only shortlisted Candidates will be contacted for the test and interview.

Thank you.

Urwego Finance CBC

Management