ICT Officer at Huye District

Job responsibilities

Minimum qualifications: A0 in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System, Electronics and Telecommunication Engineering , Software Engineering, Computer Engineering.

Key Duties and Tasks

• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Identify user needs and system functionality and ensuring ICT facilities meet these needs
• Planning, budgeting, developing and implementing ICT action plan

• Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours
• Scheduling upgrades and security backups of hardware and software
• To ensure relation with external ICT companies
• To install computers, printers and other peripheral devices
• To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
• Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s
• Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.
• Install, maintain, troubleshoot and update operating systems, antivirus and application programs.
• Removal/disposal of non-functional ICT equipment’s.
• Provide effective IT support in different departments on time
• To ensure that software license laws are adhered to.
• Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications.
• To ensure the integrity, security, confidentiality of data kept in departments
• To perform other related duties and responsibilities assigned by supervisor.
• Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.

Key Technical Skills & Knowledge required:

• Knowledge of Rwanda's ICT Policies and Strategies;
• Proficiency in web application security and database security;
• Knowledge of all database vendor versions;
• Proficiency in designing, writing, editing, and debugging programs and databases;
• Interpersonal Skills;
• Communication skills
• Negotiation Skills;
• Problem-solving skills;
• Analytical skills
• Fluency in Kinyarwanda, English and/ or French;
• knowledge of all is an advantage.