Recovery Officers at Umutanguha Finance Company Plc

ADVERT OF THE EXTERNAL RECRUITMENT FOR THE POSITION OF RECOVERY OFFICERS

Umutanguha Finance Company (UFC) Plc, a microfinance institution operating in Rwanda headquartered in Kigali, Opposite Nyamirambo Stadium, House # 177, KN2 Avenue, P.O Box 2998 Kigali, Tel 0788387730, email: info@ufinance.co.rw wishes to internally recruit focused, results-oriented and suitably qualified professionals to fill the following position:

Position  : Recovery Officer

Two (2) Vacant Posts at UFC Plc Head Office

Location : Rwanda

Job category : E-3

Type of recruitment : External,

Closing date : 22^nd July 2024 at 8:00 AM

MAIN RESPONSIBILITIES

• Spearhead budgeting process on recovery of non- performing and written off loans;
• Budgeting and Planning for Auctioneers and firms;
• Follow up on bad loans with Branches;
• Work closely with Credit Department; Relationship Officers and Branch Managers to monitor credit portfolios to minimize loss, ensure early alert, easy identification and prompt reporting of such accounts;
• Analyze and make a report on performance of auctioneers;
• Prepare monthly reports/returns in regard to recovery of written off and bad Loans;

• Report on technical support and guidance provided to branches on recovery of written off loans and bad performing loans in line with credit policy;
• Monitoring of assigned credit portfolio/facilities for compliance with their respective loan agreements
• To manage recovery action on debts owed in accordance with the policies and procedures of UFC Plc and the pre-court protocol, updating and maintaining appropriate systems to ensure that all recovery measures are based on correctly held data;
• To engage with customers using a variety of means to obtain information which can be used in the debt recovery process and to ensure that debtors are advised of their position and the procedures that will be followed to recover the debt;
• To advise the institution’s management on issues affecting the debt recovery processes and collection, both in general terms and on individual cases;
• To ensure efficient follow-up of severe cases of arrears of loans repayment;
• To ensure that recovery activities result into reduction of Non-Performing Loans as per insider fixed NPL rate (3%);
• Taking ownership for the arrears actions and ensuring that the arrears are reduced whilst providing a high-quality service to customers;
• Initiating recovery actions for loans in default including written off loans in line with loan policy guidelines and procedures
• Engage with customers and reach a realistic and affordable repayment plan which is informed by an accurate financial statement.
• Timely scheduling and dispatch of debt collectors
• Coordinate all recovery activities and consolidate reports on regular basis
• Any other related duties assigned by the supervisor

Qualifications, Skills and Experience:

• The candidate should hold a Bachelor's degree in Finance, Business Administration, Law, or related field;
• At least two-years relevant experience working in Financial Institutions in recovery services or four years in Credit and Business services;
• Knowledge Banking products
• Products knowledge
• Excellent negotiation skills
• Good financial analysis / Interpretation skills
• Good customer service / Relationship management skills
• Interpersonal skills
• Time management
• The candidate must have working knowledge in both English and French
• The candidate must be computer literate (Word, Excel) and have strong knowledge of UFC core banking system (ICBS).

How to apply for the job:

Please submit your:

• Application letter
• Curriculum vitae
• Studies documents (copies of Certificates, academic transcripts, degree, etc)
• Training and experience documents
• Recommendation of the previous/Current employer
• A list of three references and their contacts

Electronically to: ufc.recruitment@ufinance.co.rw (Please mention the position you are applying for in the email subject).

The deadline for receiving applications is 22^nd July 2024 at 8:00 AM

NB:

• Only short-listed candidates will be contacted
• Once the recruitment committee does not get the right candidate internally, the advert will be open for external candidates.

Done at Kigali, 10^th July 2024

Mrs. Josephine MUKUNDIYIMANA Mr. Noel MUHAWENIMANA

HR& Admin Manager Chief Executive Officer