Data Center Engineer at Rwanda Social Security Board (RSSB)

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Data Center Engineer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Data Center Engineer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Data Center Engineer is responsible for overseeing and managing all data center operations, ensuring high availability, reliability, and security of data center services. This role involves implementing and maintaining virtualization technologies, managing network components, conducting audits, and performing regular backup operations.

The Data Center Engineer will be reporting to the Infrastructure Head of Department.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data - driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

1. Oversee and manage all data center operations, including primary and disaster recovery sites.
2. Ensure high availability and reliability of data center services.
3. Implement and maintain virtualization technologies such as VMware and Hyper-V.
4. Manage network components including firewalls, Application Delivery Controllers (ADCs), and other modern network appliances.
5. Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
6. Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
7. Test and verify hardware and software strategies for high availability and quick recovery in emergency scenarios.
8. Enhance data center security protocols and implement security measures.
9. Maintain a thorough understanding of the latest security principles, techniques, and protocols.
10. Document all technical procedures and user guides.
11. Develop and maintain comprehensive documentation of all data center processes and systems.
12. Prepare reports on data center operations, uptime, and incident resolution.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field preferred.
2. Proven experience as a Data Center Engineer, Site Reliability Engineer, or similar role.
3. Strong working knowledge of virtualization technologies such as VMware, Hyper-V, and Veeam.
4. Experience with network management and with modern network components like ADCs, firewalls, etc.
5. Certifications in VMware, Cisco, or similar are preferred but not mandatory.
6. Training or certifications in IT security and network management highly regarded.

Key competencies

Technical Competencies:

1. Expertise in managing and configuring enterprise-wide LANs, WANs, VPNs, etc.
2. Skills in virtualization technology and appliance management.
3. Ability to design and implement comprehensive security measures.

Behavioral Competencies:

1. Excellent communication and documentation skills.
2. Strong analytical and problem-solving skills.
3. Proactive, with a keen eye for detail and a commitment to creating robust security systems.

Additional Information:
The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role and submit your application online by Friday 2, August 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer