Job Opportunities at Gicumbi District

1. Job Title: Cashier A2 (21 Positions)

I. Summary of Overall Role and Responsibilities

The Cashier will be responsible of collecting daily cash from outpatient and inpatient service users.

II. Key Duties and Tasks

• Submit daily handover the final sum of cash collected to the principal cashier for deposit to bank account of health facility. registration payments
• Collect all revenue collected on daily basis from health facility clients/patient
• Deposit all revenues collected to Chief cashier/ accountant
• Deposit all revenues collected to the bank account of the health facility
• Check Receipts Filling of consultations, medicines, complementary tests
• Coordinate the activities of cashiers and reassure entry operations of the fund.
• Perform other related duties as required by his/her supervisor

III. Traits

• To be honest
• Having strong integrity

IV. Key Performance Indicators

• Daily deposit of the collected revenues to the bank account of health facility
• Weekly reconciliation report between invoices/bills issued and records on patients received
• Weekly submission of revenues collection report

Qualifications

• Advanced Diploma in Accounting, Commerce, Commerce and accounting with 0 Year of relevant experience

• A2 certificate in accounting, Commerce and Accounting with 0 Year of relevant experience

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2. Job Title:  Accountants A1 (19 Positions)

I. Summary of Overall Role and Responsibilities

• The Accountant of Health center is responsible for making the daily control of revenue collected for Health Center, check whether all receipts received in cash have been recorded in cash register are deposited on Health Center bank account timely and deals with the human resources activities.

II. Key Duties and Tasks

• Payments of the received requests (Invoices from Suppliers, salaries and related benefits) in finance

• Recording of Financial transactions in Health Center’s books of accounts

• Filling and reporting of Financial Statements

• Daily Control of the revenues received by the cashier and whether all money is recorded in cash journal and deposited in the bank account of the health center

• Deal with human resource activities

• Follow up and facilitate the procurement process and procurement plan

• Follow up and facilitate inventories and assets of the health center

• Follow up finance transactions and reporting system

• Comply with taxes declaration regulation

• Perform other related duties as required by his/her supervisor

III. Traits

• To be honest

• Having strong integrity

IV. Key Performance Indicators

• Monthly cash flow report and financial report for Hospital/Health Center submitted

• Score of Health center evaluation.

• Compliance with set standards (Proper recording, timely reporting)

• Annual performance appraisal

• Monthly/ Annually Financial statements are well prepared and audit recommendations raised both Internal and External are well implemented

Qualifications

• Advance Diploma in Accounting, Public Finance with 0 Year of relevant experience

• Bachelor's Degree in Accounting, Finance, Business Management with specialization in Finance, Business Administration in Finance, Business Administration with specialization in Accounting/ Finance with 0 Year of relevant experience

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3. Job Title: Data Managers A1 (19 Positions)

I. Summary of Overall Role and Responsibilities

• Collecting, maintaining, and analyzing data following health center’s management plans and procedure;

• Making sure that every employee of the organization knows and understands to a reasonable extent how to make use of the data collected.

• II. Key Duties and Tasks

• Ensure timeliness, accuracy, completeness of data collected at the health facilities

• Supervise and provide instructions for workers collecting and tabulating data.

• Collection, analysis, interpretation and production of hospital Statistics

• Report results of statistical analyses, including information in the form of graphs, charts, and tables.

• Consolidate statistical reports from different services/departments and projects operating under hospital.

• Provide reports of birth, death audit, disease surveillance and other HMIS reports to the supervisors

• Data entry and actively participate in internal and external data quality assessment

• Supervise health centers in the catchment area to verify the reliability and quality of data.

• Participate in hospital operational research and monitoring& evaluation activity

• Perform other related duties as required by his/her supervisor

III. Traits

• Strong in data collection, entry, analysis, interpretation and confidentiality.

• Capacity to identify and correct data, creativity and innovation, good will at work, flexibility, good communication with colleagues and partners.

IV. Key Performance Indicators

• Monthly data submission in HMIS

• Monthly coordination data quality review meetings with minutes recorded

• Annual hospital performance report prepared and submitted

Qualifications

• Bachelor's Degree in Statistics, Applied Mathematics, Environmental Health Sciences, Data Science, Public Health, Clinical Medicine, Information Communication & Technology, Global Health, Nursing, Information Systems, Community Health, Paramedical with 0 Year of relevant experience

• Advanced Diploma in Clinical Medicine, Information Systems, Information and Communication Technology, Environmental Health Sciences, Public Health, Community Health, Paramadecal, Global health, Nursing with 0 Year of relevant experience

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4. Job Title:  Social Worker (4 Positions)

I. Summary of Overall Role and Responsibilities

• A social worker serves as a liaison person between patients, health care providers and sponsors

II. Key Duties and Tasks

• Identify psychosocial cases and work with them to find adequate solution for their problem;

• Manager all Social services supplies and equipment in the institution

• Provide Monthly report on social activities to the his/her direct supervisor

• To advocate for helping clients to get resources that would improve their well-being

• To coordinate the activities of sponsors in wards;

• To educate patients individually or groups for behavior change;

• To educate patients and their close relatives on the management of the patient’s condition and its consequences;

• To educate patients individually or groups for behavior change

• To identify psychosocial cases and work with them to find adequate solution for their problem;

• To manage all departmental supplies and equipment

• To organize and coordinate the international Patients’ day;

• To organize and manage packages of support to enable patients to lead the fullest lives possible

• To organize the social reintegration of abandoned and invalid patient (Home visit);

• To serve as liaison between patients, healthcare providers and sponsors;

• To perform other related duties as required

III. Traits

• Ability to Multi-Task

• Adaptable

• Diligence

• Compassion

• Professionalism

• Effective Communication

• Resilience

• Empathy

• Learner

• Proficiency with Prioritizing Tasks

IV. Key Performance Indicators

• File of clients well-arranged and fulfilled (client records)

• Score of performance evaluation

• Number of social cases assisted and recorded properly in the registers

• Number of quarterly outreaches/supervisions conducted in the community

• Number of in-service training conducted

Qualifications

• Advanced Diploma in Sociology, Social Studies, Social Work with 0 Year of relevant experience

• A2 In Social Work with 0 Year of relevant experience

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5. Job Title: Customer Care

• Assist with placement of orders, refunds, or exchanges.

• Create and maintain reports about customer interactions.

• Deal directly with customers either by telephone, electronically or face to face

• Direct customers to online resources

• Greet customers warmly and ascertain problem or reason for calling.

• Handle and resolve customer complaints

• Resolve customer complaints via phone, email, mail, or social media.

• Respond promptly to customer inquiries

• Update customer records in the system, including notes about interactions

• Use telephones to reach out to patients and verify account information.

• Organize workflow to meet patient timeframes

• Direct requests and unresolved issues to the designated resource

• Manage patient' accounts

• Keep records of interaction interactions and transactions

• Record details of inquiries, comments and complaints

• Prepare and distribute customer activity reports

• Maintain customer databases

• Communicate and coordinate with internal departments

• Follow up on customer interactions

• Provide feedback on the efficiency of the customer service process

• Perform other related duties as required by his/her supervisor

Qualifications

• Advanced Diploma in Office Management, Hospitality management with 0 Year of relevant experience

• Bachelor's Degree in Management, Communication, Public Relations, Customer Relations, Hospitality Management with 0 Year of relevant experience

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6. Job Title: Documentation and Archives Officer

I. Summary of Overall Role and Responsibilities

• Documentation and Archivist is responsible of creating and organizing an archive or coherent collection of documents.

II. Key Duties and Tasks

• Develop and operate a system for documentation and archives for the hospital in accordance with practices and standards in place;

• Develop and implement, in collaboration with concerned staff, an information classification and access policy;

• Maintain an effective cataloguing and indexing of documents and regularly update the hospital’s documentation database

• Receive and filing documents

• Organize the documentation and the archives of each unit;

• Analyze and submit the corresponding reports stating

• Enter documents into Database using the available software;

• Index and file documents according to the documentation policies, rules and regulations;

• Identify and propose documents for National Archives Services

• Perform other related duties as required by his/her supervisor

III. Traits

• Professionalism;

• Excellent communication skills;

• Creativity/Innovation;

• patience;

• Consistent display of impeccable ethics and integrity

• “People-first” attitude.

IV. Key Performance Indicators

• System for documentation and archives developed and maintained

• Information classification and access policy developed and implemented

• Effective cataloguing and indexing of documents and regularly update the hospital’s documentation database

Qualifications

• Advanced Diploma in Office Management, Library and Information Studies, Documentation, Archives Studies, Information Management, Arts and Publishing, Library Sciences, Bibliotheconomy with 0 Year of relevant experience

• Bachelor's Degree in Library and Information Science, Documentation, Archives, Office Management, Arts and Publishing with 0 Year of relevant experience

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