Receptionist / Concierge at Wolf Leisure

The Lodge is situated in Kibuye, Karongi on the water side targeting high class, international guests looking for a relaxation environment and experiencing Rwanda and authentic life

Wolf Leisure recruits for its Lodge in Karongi

A Receptionist / Concierge

Role and responsibilities

• Taking reservations or bookings over the phone and internet
• Greeting guests upon arrival
• Checking guests in
• Checking guests out

• Assisting guests with changes to their travel plans
• Making restaurant reservations and booking taxis on behalf of guests
• Assisting guests with luggage
• Troubleshooting and dealing with any guest complaints

Key Competencies & requirements

• Proven experience in a high-end hospitality business as receptionist or concierge
• Attention to client service and hospitality
• In addition to Kinyarwanda speak at least fluent English and/ or French

• Work organization, self-disciplined and fast working under stress
• Willing to relocate to Karongi

What to expect from us

A competitive remuneration in a growing and new business

Send your cover letter and curriculum vitae (CV) to info@wolf-leisure.com not later than Monday, 23rd September 2024

Visit our website www.wolf-leisure.com