Receptionist at AIM LifeCare Ltd

Receptionist at AIM LifeCare Multi-Specialty Clinic

Scope of Responsibilities.

The Receptionist will be responsible for the following key tasks:

• Manage an efficient and well-informed front desk; represent the Company’s brand by ensuring that visitors and all incoming and outgoing communications are handled with maximum efficiency and professionalism
• Welcome customers who come to the Clinic and help them professionally and provide them with the services they need.
• Providing office services, front desk, and telephone communication management services in the most efficient and timely manner and to the standards and expectations of all Clients and visitors.
• Manage the Clinical Application program, by recording patients, guiding and coordinating with the nursing and medical team, manage the billing and insurance process.
• Managing Barista in serving drinks and snacks
• Ensure compliance with the Company’s policies, procedures, and risk management framework in relation to front desk and telephone communications.
• And other duties as requested by the Management.

Education and Qualifications

• Possession of a Degree in communication or customer care related course from a recognized University/Institution.
• Experience of 1 years minimum in Managing Barista
• Experience of 3 years minimum in Medical /Clinic/Hospital field.
• Can manage different insurance portal.
• Able to handle billing and experience with EBM
• Computer literate: MS Office and Accounting Packages.
• Excellent team player and ability to accommodate work pressure.
• Friendly and professional demeanor with positive attitude and good self-presentation.
• Excellent planning and organizing skills and abilities.
• Good communication skills both oral and written in English, and Kinyarwanda. Skills in French will be an added value.
• Other secretariat /administration work.

In applying for this post, please attach:

• An application letter summarizing relevant experience in the position;
• Passport size photo
• A comprehensive CV;
• Notified copies of Academic Certificates;
• Names, e-mail addresses and telephone details of three referees.
• National ID/Passport

All applications should be addressed to the Managing Director and submitted to admin@lifecare.rw not later than 31^st August 2024.