Network & System Administrator at Old Mutual Insurance Rwanda

Old Mutual Insurance Rwanda (formerly UAP Insurance Rwanda) is a part of Old Mutual Limited, an integrated financial services provider that offers insurance, banking, and investment business. It is a subsidiary of the UAP Old Mutual Group. Old Mutual Insurance Rwanda's mission is to improve quality of life by providing financial freedom and peace of mind. Its aim is to be Rwanda's most innovative financial services provider.

Old Mutual Limited (OML) is a prestigious African financial services company that provides a wide range of financial solutions to business and retail clients in 14 important markets. We have specialty businesses in Asia, but our main operations are in South Africa and the rest of Africa. We employ 30,000 people, serve 12 million consumers, and have more than 175 We have a long history in sub-Saharan Africa and play a significant role in both the local communities we work with and the larger community there. The company is traded on the stock exchanges in Johannesburg, London, Zimbabwe, Malawi, and Namibia. Three significant players make up the UAP Old Mutual Group as a result of Old Mutual's acquisition of a controlling interest in Faulu in 2014 and UAP in 2015. As a result of the transaction, Old Mutual Kenya, UAP Holdings, and Faulu Microfinance Bank (www.faulukenya.com) have come together to form one of the biggest financial services organizations with a rising presence in East and Central Africa. Currently, the Group is active in Kenya, Uganda, Tanzania, South Sudan, and Rwanda.  In addition to a bigger and more accessible distribution network, the Group now provides customers with a comprehensive and improved variety of financial services, including investment, insurance, banking, and savings. Employees have numerous opportunities for career progression within the larger group. As a result, it seeks to appoint a skilled, experienced, and talented person to the below vacant post in order to strengthen its portfolio as a Pan-African Financial Services Group. Details about the positions are provided below;

Role Title: Network & System Administrator -1 Post

Business Unit(s): Rwanda

Business /Function: Network & System Administrator

Location: Rwanda-Kigali

Reports To: ICT Manager

MDP Level: Manager of self

Role Size: L

Job Summary

Offer practical technical leadership to support Old Mutual Rwanda Plc's ongoing IT requirements.  This entails overseeing the help desk team, managing and supporting end user devices, servers, network infrastructure, and telephony.

Key tasks and responsibilities

• Team-specific deliverables should be contracted with the country's ICT Manager.
• Upkeep of IT systems, including software, hardware, email systems, and network security tools
• ensuring data security by optimizing and maintaining network security protocols including secure socket layer (SSL), secure file transfer protocol (SFTP), and virtual private networks (VPNs).
• identifying flaws in the computer network of a company and offering solutions.
• conducting regular network checks
• troubleshooting problems with the LAN, WAN, and other network portions of a business
• teaching employees how to use hardware and software.
• building and maintaining servers in conjunction with network architects in order to enhance network performance.
• taking part in the purchasing of hardware and software
• Manage and provide support for the computer infrastructure, including servers, telephony, network devices, and laptops.
• To verify compliance with licensing and I.T. policy requirements (such as security compliance), perform audits on the hardware and software.
• As the primary point of contact for all IT-related issues, head the local help desk team.
• In the infrastructure, end-user support, and help desk domains, keep an eye on performance and ensure that it complies with Service Level Agreements.
• Support the gear and software that go with the call center telephony services.
• Find and implement efforts to optimize or reduce costs.
• Effective communication is key when it comes to support-related operations.
• accountable for proactive production environment monitoring and capacity management.
• Keep your IT asset registration current.
• preparing for and carrying out software and hardware upgrades.
• knowledge in maintaining and managing firewalls.
• understanding of telephone networks.

Qualifications and experience

• 2 years minimum of experience working as a network administrator, system administrator, or in a position related
• Practical knowledge of switching, routing, and networking.
• Excellent expertise in best practices for infrastructure management (deployment in the cloud and on-premises)
• Having knowledge of database technologies like Oracle and SQL Server.
• Knowledge of LAN and WAN setup and support.
• Experience configuring and supporting firewalls, setting up remote Internet VPN connections, troubleshooting issues, and finding solutions is preferred.
• BSc/BA in computer science, information technology, or a related field
• Professional certificate, such as Microsoft Certified Systems Administrator (MCSA) or Cisco would be An added benefit.

Skills and competencies

• exceptional interpersonal and teamwork abilities
• strong support for cooperative working techniques
• being able to write scripts in other languages, such as Perl or Python.
• familiarity with a variety of platforms and operating systems
• Resourcefulness and the capacity to solve problems
• superior communication abilities

Please go to our careers page by clicking on: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Network---System-Administrator_JR-41821?q=network%20&%20System

 Interested candidates are asked to submit their applications By midnight on July 10, 2023.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application. 

ONLY short-listed candidates will be contacted.