Job Vacancies at Rwanda Revenue Authority

7 Job Vacancies at Rwanda Revenue Authority
Job Vacancies

Rwanda Revenue Authority | Type: Job
Published: 2023-10-18 | Deadline: 2023-10-25

1. Job Title: Principal Technical officer in charge of Systems Support

Grade: T3

Supervisor: Director in charge of IT Support & Service Desk Unit

Location: HQ

Working Mode: Hybrid

Purpose

A Principal Technical officer in charge of Software Support is the top frontline, customer-facing operational staff. The Principal Technical officer in charge of Software Support contributes to the achievement of Information Technology(IT) operational or support objectives and targets by planning and carrying out individual work assignments aimed at verifying, inspecting, and confirming internal or external customer's compliance with legal obligations and administrative procedures. The principal Technical officer in charge of Software Support serves to address technical issues relating to software and other web application systems implementation, function, and upgrades. They resolve users’ technical issues, reports, and troubleshoot documents for each raised technical issue.

Key duties and responsibilities

  1. Plan individual work assignments to ensure effectiveness and efficiency.
  2. Collect and organise operational data for own assignments from internal and/or external sources and systems.
  3. Conduct information review, analysis, and inspection of data or assignments for relevant core tasks to verify legal or procedural compliance.
  4. Prepare and submit reports including recommendations to the direct supervisor.
  5. Lead and supervise other technical or support staff as established by management or requested by the supervisor
  6. Reply to inbound requests from channels in prescribed service levels.
  7. Determine, review criticality and prioritize resolution of issues.
  8. Engage in Knowledge Management process by creating and using materials.
  9. Provide technical support to user through communication in place (Phone, Emails and in-person when needed
  10. Comply with the change management policy by providing to users the change request form during issues, to ensure tracking of cases.
  11. Work closely with the IT support and Help Desk to ensure that the software support is being provided
  12. Ensure the usage of ticketing system for a good service delivery.
  13. Support new users in software, programs and operational instructions.

Required Academic Qualification    

Preferred Qualifications

  1. Bachelor's Degree in Computer science, information technology management or computer engineering

   Relevant Qualifications Required Trainings

  1. Programing language such as Java, PHP, python or any other programing language training
  2. Introduction to database training (SQL, Oracle or any other database software)

Required Competencies

  1. Communication
  2. Analytical skills
  3. Problem solving

Required Experiences

  1. 6 years experience in software development

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2. Job Title: Principal Professional in charge of Database Administration

Grade: P3

Supervisor: Director in charge of IT Infrastructure Unit

Location: HQ

Working Mode: Hybrid

Purpose

Principal Professional - TL in charge of Database Administration is a technical expert in database administration. S/he is responsible of database security and performance by implementing proper policies and strategies. S/he make deep analysis to identify performance gaps and recommend solutions

Key duties and responsibilities

  1. Analyze metrics regarding usage and performance and make a proper decision
  2. Monitoring database performance and identifying problems that may arise
  3. Protect the database against threats or unauthorized access
  4. Coordinate and ensure database patching and upgrade
  5. Ensure a regulary database backup, restore and recovery
  6. Advise on database software selection
  7. Report the activities of the team

Required Academic Qualification    

Preferred Qualifications

  1. Bachelor's Degree in Computer Science specialized in Database Administration
  2. Bachelor's Degree in Information Management specialized in Database Administration

   Relevant Qualifications

  1. Bachelor's Degree in Information Technology specialized in Database Administration
  2. Bachelor's Degree in Information System specialized in Database Administration
  3. Professional qualification in Oracle specialized in Oracle Database management with OCP certicate

Required Trainings

  1. Oracle Certified Professional certicate

Required Competencies

  1. Communication
  2. Analytical skills
  3. Problem solving
  4. Time management

Required Experiences

  1. 6 years experience in database administration

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3. Job Title: Professional in charge of IT Projects

Grade: P1

Supervisor: Principal Professional in charge of it Projects

Location: HQ

Working Mode: Hybrid

Purpose

Professionals in charge of IT Projects, S/he works with Information Technology teams to improve IT policies, strategies, processes, and systems typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to IT problems and to recommend innovations to fit the function purpose.

Key duties and responsibilities

  1. Utilize project management tools and techniques to lead digital development projects and tasks
  2. Oversee daily activities of multiple project teams and serve as initial escalation point while maintaining and controlling project performance.
  3. Coordinate cross-functional team's integration in the development and successful completion of small through large-scale initiatives across the entire project lifecycle.
  4. Ensure all appropriate project documentations are created and signed o􀀁 by relevant parties.
  5. Manage the project through its phases, monitor progress and provide regular communication to the Project Steering Committees and other stakeholders.
  6. Ensure Project transition to support is planned and managed in close cooperation with the development and infrastructure leads.
  7. Ensure project closure with correct documentation including lessons learned.
  8. Manage and report status on project's, budget, risk, quality and resources.
  9. Keep up to date with Project Management industry standards and best-practices, external networking, and renewal of certification(s).

Required Academic Qualification    

Preferred Qualifications

  • Bachelor's Degree in Information Technology specialized in Business Information Technology

   Relevant Qualifications

  • Bachelor's Degree in Science with Honor in Procurement, Logistics and Supply Chain Management specialized in Procurement or Supply Chain Management

Required Trainings

  • Certified Project Management Professional (PMP)

Required Affiliations

  • Project Management Institute (PMI)

Required Competencies

  • Communication
  • Resource management
  • Planning and organization
  • Risk management

Required Experiences

  • 2 years experience in project management

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4. Job Title: Professional in charge of Cyber-Security

Grade: P1

Supervisor: Director in charge of Digital Transformation & Cybersecurity

Location: HQ

Working Mode: Hybrid

Purpose

A Professional in charge of Cyber-Security will contribute and help to improve IT policies, strategies, processes and systems typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to IT risks and to recommend innovative solutions to improve the IT security during operations.

Key duties and responsibilities

  1. Set and implement user access controls and identity and access management systems
  2. Monitor network and application performance to identify irregular activities
  3. Perform regular audits to ensure security practices are compliant
  4. Deploy endpoint detection and prevention tools to prevent malicious hacks
  5. Set up patch management systems to update applications automatically and regularly monitor the patching management system to ensure RRA systems are well secured
  6. Implement comprehensive vulnerability management systems across RRA systems and staff devices on-premises and in the cloud where applied
  7. Monitor and support the security part of rra vmware infrastructure or any other virtualized infrastructure
  8. Be part of a proactive incident response team to ensure that, the incident response plan is being tested for and resolve system vulnerabilities, maintaining strong security best practices and providi
  9. Monitor and support the security part of virtualized infrastructure
  10. Ensure that all users receive periodic IT security awareness briefing
  11. Closely collaborate with both internal and external reviewers

Required Academic Qualification    

Preferred Qualifications

  1. Bachelor's Degree in Information Technology specialized in Information Technology
  2. Bachelor's Degree in Computer Sciences specialized in Information Technology
  3. Bachelor's Degree in Computer Engineering specialized in Information Technology
  4. Bachelor's Degree in Electronic and Telecommunication specialized in Information Technology
  5. Bachelor's Degree in Science, Electronics and Telecommunication specialized in Information Technology
  6. Bachelor's Degree in Science in Information Technology
  7. Bachelor's Degree in Science with Honours in Computer Science
  8. Bachelor's Degree in Science with Honours in Information Management
  9. Bachelor's Degree in Science with Honours in Software Engineering
  10. Bachelor's Degree in Science with Honours in Network & Communication Systems
  11. Bachelor's Degree in Science with Honours in Information System and Management
  12. Bachelor's Degree in Science with Honours in Software Engineering
  13. Bachelor's Degree in Business Information Communication and Technology

   Relevant Qualifications Required Trainings

  1. Certified Information Systems Security Professional (CISSP) Training
  2. Certified Information Security Manager (CISM)
  3. Certified Ethical Hacker (CEH)
  4. Systems Security Certified Practitioner (SSCP)
  5. GIAC Certified Incident Handler (GCIH)
  6. Offensive Security Certified Professional (OSCP)
  7. VMWARE Certified Technical Associate – Security
  8. Implementing and Operating CISCO Security Core Technologies (SCOR) is highly recommended

Required Competencies

  1. Analytical skills
  2. Problem solving
  3. Risk management
  4. Communication

Required Experiences

  • 2 years experience in Experience as a Cybersecurity professional on securing IT infrastructure, IT applications and managing IT Risks.

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5. Job Title: Principal Technical Officer in charge of Server Administration

Grade: T3

Supervisor: Director in charge of IT Infrastructure Unit

Location: HQ

Working Mode: Hybrid

Purpose

A Professionals in charge of Server Administration will install, configure Operating Systems of Servers. S/he will analyze the servers status determine any inefficiencies, recommend and implement all necessary improvement. S/he is also responsible of RRA Active Directory

Key duties and responsibilities

  1. Analyze servers status and determine inefficiencies and problems, recommend improvements
  2. Maintain the security and the performance of the servers
  3. Install , configure new servers and advise on operating system to be used
  4. Implement proper security of file servers
  5. Implement servers upgrades and supplied patches
  6. Manage the active directory by implementing all required policies
  7. Monitor server logs, in order to fix any security or performance issues

Required Academic Qualification    

Preferred Qualifications

  1. Bachelor's Degree in Information Technology specialized in Information Technology
  2. Bachelor's Degree in Computer Sciences specialized in Information Technology
  3. Bachelor's Degree in Computer Engineering specialized in Information Technology
  4. Bachelor's Degree in Electronic and Telecommunication specialized in Information Technology
  5. Bachelor's Degree in Science, Electronics and Telecommunication specialized in Information Technology
  6. Bachelor's Degree in Science in Information Technology
  7. Bachelor's Degree in Science with Honours in Computer Science
  8. Bachelor's Degree in Science with Honours in Information Management
  9. Bachelor's Degree in Science with Honours in Software Engineering
  10. Bachelor's Degree in Science with Honours in Network & Communication Systems
  11. Bachelor's Degree in Science with Honours in Information System and Management
  12. Bachelor's Degree in Science with Honours in Software Engineering
  13. Bachelor's Degree in Business Information Communication and Technology

Required Competencies

  • Teamwork

Required Experiences

  • 6 years experience in Server administration

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6. Job Title: Professional in Charge of Data Governance

Grade: P1

Supervisor: EXECUTIVE ASSISTANT TO COMMISSIONER FOR STRATEGY AND RISK ANALYSIS

Location: HQ

Working Mode: Hybrid

Purpose

A Professional in Charge of Data Governance is the principal technical expert in Data Governance function. S/he works with Data Governance functions to help them improve their policies, strategies, processes and systems typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to business problems, and to recommend innovations to improve business operations. A Professional in Charge of Data Governance may also perform selected operational and technical roles of a highly complex nature either on occasional or permanent basis based on the nature of the business function.

Key duties and responsibilities

  1. Establishing, maintaining, and periodically reviewing and recommending changes to data governance policies, standards, guidelines, and procedures
  2. Provide Guidelines on Data protection, Data encryption & anonymisation and secured data publication
  3. Ensure proper Development and Deployment of Enterprise Data Governance framework.
  4. Ensure Protection of Personal data information during the process of data sharing.
  5. Liaise with Statistics section to ensure quality and accuracy of data published on the RRA Data portal.
  6. Analyse and channel the request of data to the appropriate office that will produce it.
  7. Collect Data in response of the requests ,assess the appropriateness in regards to data protection guidelines and provide responses to the customer .
  8. Developing and delivering data governance program educational, awareness, and mentoring materials.
  9. Collaborate with Statistics section choose and update data to be published on the portal

Required Academic Qualification   

Preferred Qualifications

  1. Master's Degree in science in Economics specialized in science in Economics
  2. Master's Degree in Statistics specialized in Statistics
  3. Master's Degree in applied mathematics specialized in statistics

   Relevant Qualifications

  1. Bachelor's Degree in Applied Mathematics specialized in Statistics
  2. Bachelor's Degree in Applied statistics specialized in Applied statistics
  3. Bachelor's Degree in Economics specialized in Economics
  4. Bachelor's Degree in Applied Mathematics specialized in Data Science

Required Competencies

  1. In-depth knowledge and understanding of data analytical software and languages such as STATA, SPSS, R, and Excel;
  2. Experience using econometric techniques, predictive analytics, data mining and statistical analysis for large, complex datasets would be an added advantage;
  3. Excellent oral and written English; proficiency in French and Kinyarwanda is added value.
  4. Data Visualization skills
  5. Demonstrated ability to follow instruction
  6. Ability to prioritize workloads and work under pressure as well as a team member;
  7. Ability to deal with the demands of internal and external customers

Required Experiences

  • 2 years experience in Data management, Data Analysis, Statistics

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7. Job Title: Professional in charge of Statistics

Grade: P1

Supervisor: Supervisor in charge of Revenue Modelling and Statistics

Location: HQ

Working Mode: Hybrid

Purpose

Under the Supervisor in charge of Revenue Modelling and Statistics, the Professional in Charge of revenue modelling and statistics works with the revenue modeling and statistics team to analyse tax gaps, tax expenditure and microsimulations modelling and to extract raw data from different systems, perform data preparation, data cleaning, data transformation and carry out statistical analysis to help the RRA and policymakers to make informed decision making. This is done typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to business problems and to recommend innovations to improve business operations.

Key duties and responsibilities

  • Participate to the updating and maintenance of microsimulation models and other models relating to tax revenue analyses.
  • Ensure timely compilation, accuracy and quality of data published in the national (RRA tax statistics, NISR statistical year book) and international publication (ATAF, OECD, EAC, IMF, etc.),
  • Ensure proper automation of frequently requested reports,
  • Ensure timely compilation and updating all TADAT related statistics,
  • Ensure timely compilation and accuracy of the RRA tax statistics publication,
  • Liaise with IT department to ensure proper development and updating of RRA data portal
  • Handle data requests while keeping confidentiality of taxpayer`s information
  • Perform any other duties related to RRA business as assigned by line manager

Required Academic Qualification    

Preferred Qualifications

  1. Master's Degree in STATISTICS specialized in STATISTICS
  2. Master's Degree in ECONOMICS specialized in ECONOMICS
  3. Master's Degree in APPLIED MATHEMATICS specialized in STATISTICS
  4. Master's Degree in MATHEMATICAL SCIENCE specialized in MATHEMATICAL SCIENCE
  5. Master's Degree in DATA SCIENCE specialized in DATA MINING
  6. Master's Degree in DATA SCIENCE specialized in ECONOMETRICS
  7. Master's Degree in Master of Science in Economics specialized in Master of Science in Economics

   Relevant Qualifications

  1. Bachelor's Degree in Applied statistics specialized in Economic Statistics
  2. Bachelor's Degree in Economics specialized in Economics
  3. Bachelor's Degree in Applied Mathematics specialized in Statistics
  4. Bachelor's Degree in Mathematics specialized in Statistics

Required Competencies

  • Analytical skills
  • Time management
  • Decision making
  • In-depth knowledge and understanding of data analytical software or languages such as STATA, R, Python, SPSS and Excel;
  • Experience using econometric techniques, predictive analytics, data mining and statistical analysis for large, complex datasets would be an added advantage;
  • Data Visualization skills
  • Critical thinking, time management, and decision-making skills
  • Ability to communicate findings from complex analysis to a wide variety of audiences, through written reports and presentations
  • Ability to follow specified procedures in planning, implementing, monitoring and evaluating tasks to deliver outputs to meet required deadlines
  • Ability to prioritize workloads and work under pressure
  • Ability to work as a team member
  • Excellent oral and written English; proficiency in French and Kinyarwanda is added value

Required Experiences

  • 2 years experience in Statistical Analysis

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