Receptionist / Concierge at Wolf Leisure

1 Receptionist / Concierge at Wolf Leisure
Receptionist / Concierge

Wolf Leisure | Type: Job
Published: 2024-08-27 | Deadline: 2024-09-23

The Lodge is situated in Kibuye, Karongi on the water side targeting high class, international guests looking for a relaxation environment and experiencing Rwanda and authentic life

Wolf Leisure recruits for its Lodge in Karongi

A Receptionist / Concierge

Role and responsibilities

  • Taking reservations or bookings over the phone and internet
  • Greeting guests upon arrival
  • Checking guests in
  • Checking guests out

  • Assisting guests with changes to their travel plans
  • Making restaurant reservations and booking taxis on behalf of guests
  • Assisting guests with luggage
  • Troubleshooting and dealing with any guest complaints

Key Competencies & requirements

  • Proven experience in a high-end hospitality business as receptionist or concierge
  • Attention to client service and hospitality
  • In addition to Kinyarwanda speak at least fluent English and/ or French

  • Work organization, self-disciplined and fast working under stress
  • Willing to relocate to Karongi

What to expect from us

A competitive remuneration in a growing and new business

Send your cover letter and curriculum vitae (CV) to info@wolf-leisure.com not later than Monday, 23rd September 2024

Visit our website www.wolf-leisure.com