JOB PURPOSE

Act in a customer service role, advising on and assisting with services such as Processing Customers & Tax payments, Allocation of customer payments and Matching customers invoice and payments to avoid any blockage.

Context

Accounting officers come up with plans that are necessary to keep the business progressive and profitable for the better achievement of the common goal.

KEY RESPONSIBILITIES AND ACTIVITIES

• Answering enquiries from customers
• Effectively managing the service environment of the company
• Ensuring the high standard implementation of the company’s business strategies
• Supporting in the developing, implementing and meeting the business objectives
• Serve as one-point telephonic contact to customers on banking solutions.
• Handle people professionally.

• Investigate discrepancies in bank operations.
• Accuracy and attention to details
• To maintain good relationship with account relationship
• Assessing and reviewing financial circumstances
• Processing Suppliers payments and interbank transfer
• Allocation of customers payments to the target account.
• Maintaining statistical and financial records
• Dealing with complaints
•  Keep an eye on details for better success

QUALIFICATION AND SKILLS

• A0 in Business administration, Accounting, Economics & any other related field.
• Customer service mindset, with strong attention to detail
• Highly driven and self-motivated approach, with the determination and ambition to succeed in a dynamic environment
• Well-developed interpersonal and communication skills with the ability and confidence to deal with people and challenges
• Good command of English and Kinyarwanda. French is an added advantage.

OTHER REQUIREMENTS

• Be able to work in multi-cultural, multi-national and multi-lingual organization
• Excellent and effective communication and interpersonal skills
• Time Management and Organizational Skills
• High level of commitment and working with minimal supervision
• Must be proactive, reliable and able to pay keen attention to the smallest of details

GROWING WITH BRALIRWA

At Bralirwa, there is no set career path. You will find continuous learning opportunities and colleagues who will encourage and support your growth in whatever path you choose to explore. We are a destination for curious minds and the more curious you are, the better. Start learning new things and find out everything you can be.

WHAT WE OFFER

We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team.

We embrace Inclusion and Diversity, which means giving full and fair consideration to all applicants and continuing development for all employees regardless of age, gender, race, disability, belief and civil partnership, pregnancy, and maternity.

Not only do we offer a competitive salary, but also an additional pension scheme, an annual bonus, free lunch, 100% medical insurance, communication allowance, and enjoy a free Friday drink with colleagues.

HOW TO APPLY

As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.

In case you meet the above requirement, please go to https://careers.theheinekencompany.com and search for “Accountant Officer”.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.  If you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email)

The closing date for submission of applications is Thursday, 12th June 2025