Position: Assistant Underwriter

Introduction

Mayfair Insurance Company Rwanda Ltd is a general insurance company providing various general insurance products in Rwanda since May 2017. It is regulated by the National Bank of Rwanda and since inception the company has been on an upward trend, experiencing phenomenal steady growth both on the turnover and profitability. The Company is part of the network of Mayfair Insurance companies across the region (Kenya, Tanzania, Zambia, Uganda and DRC).

The Head-Office of Mayfair Insurance Company Rwanda Ltd is located at Kigali Heights, Ground floor.

Reports to: Head of underwriting and Reinsurance.

JOB PURPOSE/JOB VALUE

Reporting to the Head of underwriting and Reinsurance, the assistant underwriter will be responsible for the effective and efficient underwriting processes and activities to deliver world class customer service.

MAIN RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB (KEY RESULT AREAS).

The key responsibilities for this position include but not limited to the following:

• Examining insurance proposals/ Requests to ensure compliance to our Underwriting Guidelines.
• Collecting background information and assessment of risk proposals presented to us.
• Collecting Client’s information (KYC) and ensuring compliance with minimum and mandatory KYC.

• Preparing quotes and in liaison with the Supervisor negotiating the terms with Brokers, Agents, and clients.
• Analyzing broker risk notes and Policy schedules to ensure they are in line with approved quotations.
• Creating accepted risks into the system and accurately capturing all underwriting information.
• Computing premium and posting it accurately in the system.
• Timely and expeditious issuance of debit notes, Policy wording and schedules and ensuring the same are signed by the supervisor.
• Posting all approved business within the day and month of Policy commencement.
• Issuing Motor Certificates Accurately in the company’s core System.
• Accurate posting of Policy changes and ensuring relevant endorsements are signed and dispatched expeditiously to the Customers.
• Processing renewal notices and ensuring they are signed and dispatched to the customers 45 days to the renewal date.
• Sending ‘SMS’ renewal reminders seven (7) days to the renewal date.
• Compliance to Company and Regulatory Policies on Premium Collection.
• Responding to various customer queries and providing speedy customer responses.

SKILLS

• Strong working knowledge of Microsoft Excel & Word
• Detail-oriented with strong analytical & problem-solving skills
• Excellent interpersonal and inter-cultural skills
• Excellent communication skill both in English & Kinyarwanda
• Team player
• Proactive and self-motivated with minimal requirement for constant supervision or instructions to get the job done
• Good work planner with thorough organizational skills for daily activities
• Innovative
• A person of unquestionable character, reliable, professional and who treats others with respect.

ELIGIBILTY CRITERIA

• Bachelor’s degree holder in Insurance, Business administration, Economics or any other related field with at least 6 months of experience in underwriting.
• Progress in Insurance related professional course will be an advantage.

REQUIRED DOCUMENTS

• Application letter addressed to the Managing Director of Mayfair Insurance Company Rwanda Ltd;
• Updated signed CV;
•  Academic documents;
• Copy of National ID card/Passport.

The application addressed to the Managing Director of Mayfair Insurance Company Rwanda Ltd shall be submitted at the Head-Office of Mayfair Insurance Company Rwanda Ltd located at Kigali Heights, Ground Floor, or email to info@mayfair.co.rw  not later than 9^th June 2025 at 5h:00 PM (Local time).

NB: 1. Only shortlisted candidates will be contacted for tests and/or interviews.

The successful candidate will be required to provide required documents as per our HR policy requirements.

Done at Kigali, on 03^th June,2025.

IGOMA Jessica

Managing Director