Branch Operations Officer

MUHABURA SACCO BURERA is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 17 U-SACCOs operating within BURERA District, in accordance with the Government of Rwanda SACCO's consolidation framework. 

MUHABURA SACCO BURERA is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following positions at Head office and Branch level:

BRANCH OPERATIONS OFFICER

No Position Number: 1

Main Responsibilities of Business Operations Officer

Under the supervision and guidance of the Branch Business Manager, the Branch Operations Officer has the main responsibilities:

• To work diligently on the assigned work on time and to produce results;
•  To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
•  To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• Monitors all operations activities to ensure optimal standard of all services offered to the customers and members in the SACCO;
• Ensures that all security related standards are in place (e.g. key and access code management, monitoring of security personnel, security audit);
• Ensures that all equipment needed in the branch;

• Documents branch-level purchases and collecting and sending corresponding invoices to HQ;
• Is responsible for supervision operations of outlets/sub-branches and contact point for all branch and sub-branch staff;
• Is responsible for the inventory list of passbooks, bank cards, cheque books, PINs etc;
• First point of contact for agents operating in the branch’s region and monitoring of agents;
• To monitor all business activities carried out on a daily basis;
•  To ensure that all financial security principles are in place and adhered to;
•  To ensure that all equipment required by the branch is properly stored and recorded;
•  Maintaining proper records of the branch in the field of purchasing and collecting and initiating or sending related receipts to the headquarters;
• Managing the list of member booklets, bank cards, checking books, passwords (PINs), etc.;
•  Ensuring that the amount of cash is kept in accordance with the relevant laws and regulations;
•  Receiving and coordinating daily reports and distributing money to the cashiers when necessary and ensuring that they work in accordance with the relevant policies and regulations;
•  Checking the money that the cashier has issued and received;
•  Receiving members or any other person in his/her duty;
•  Reporting to the Branch Manager daily and monthly on the operational activities carried out in the branch;
• Keeping accurate records of cash receipts and disbursements;

Checking the cash in the safe against the accounting books and systems;

•  If necessary, he/she may assume the responsibilities of the branch manager in his/her absence;
•  Transferring funds from one account to another when authorized;
•  Reporting to the branch manager in the event of a loss/shortage or excess/surplus cash in the cash register;
•  Reconciling the cash at bank on members’ accounts at the branch level;
•  Keeping supporting documents for activities carried out in a timely and secure manner;
•  Performing other duties that do not conflict with the laws and regulations required by the supervisor or the superior authority.

Minimum Requirements

• Bachelor’s degree in accounting/business administration or related field.
• In-depth understanding of banking processes.
• Focused on customer service and effective and efficient MUHABURA SACCO BURERA operations.
• Three years’ experience in the microfinance and banking industry.
• Able to multitask, prioritize, and manage time efficiently

Application Documents Required 

• Motivation letter (addressed to the Chairperson of the Board of Directors);
• Updated CV; 
• Copies of academic degrees or professional certificate;
• Copy of National ID;
• Proof of experience;
• Any other relevant supporting documents to prove experience and skills.

Submission Guidelines

All interested and qualified candidates are invited to submit their applications comprising all mentioned documents via email bureramuhaburasacco@gmail.com not later than 22th July 2026 at 16 :00 pm .

Note:

• Applications will be received by email only. 
• Only shortlisted candidates will be contacted for exam.

Done at Burera on 7th July 2026

MUKESHIMANA Claire

Managing Director

MUHABURA SACCO BURERA