Job responsibilities

• Handle all activities relating to business or collateral registration assigned to her/him such as, processing applications, assisting clients, responding to client queries, communicating decisions on different steps of the application;

• Ensure efficiency of the registration process and maintain at all times excellent and timely services to business clients as defined in the client charter;

• Carefully review and analyze all client applications and requests to ensure adherence to laws and regulations governing business or collateral registration

• Provide clear, accurate and courteous client feedback over the registration system platforms and to walk in clients;

• Implement client guidelines for business or collateral registration and regulation processes;

• Participate & Implement the divisions quality systems, planning, processes and policies;

• Perform any other duties assigned to her/him by the supervisor

Key Competencies required

• Computer software skills

• Creativity and initiative

• Developed planning and organization skills and good ability in working productively in a team environment of diverse backgrounds

• Interpersonal and team working skills

• Collaboration and team working skills

• Customer services skills

• Excellent communication and interpersonal skills;

• Time management skills

• Analytical skills

• Communication skills

• Analytical and problem-solving skills

• Capabilities in report writing and presentation skills

• Office management skills

• Commitment to continuous learning

• Professionalism

• Client/citizen focus

• Teamwork

• Communication

• Accountability

• Inclusiveness

• Strong critical thinking skills and excellent problem solving skills.

• Integrity

Qualifications

• Bachelor's Degree in Law

  0 Year of relevant experience

Required competencies and key technical skills

• Problem solving skills

• Time management skills

• Effective communication skills

• Ability to maintain discretion and confidentiality

• Demonstrate strong critical thinking skills, excellent problem-solving skills, Inclusiveness, Accountability