Job Purpose
Reporting to the Senior Manager, Fraud Risk Management, the Fraud Risk Investigator is responsible for the prevention, detection, and full end-to-end investigation of fraudulent activities and financial malpractices across the bank. The role combines fraud analysis with hands-on investigative work, including the analysis of financial transactions, review of relevant documentation and records, conducting fraud risk assessments, and preparing evidence for management or legal proceedings. The Fraud Risk Investigator shall promote sound banking practices and uphold the ethical standards of the bank, while acting as the primary investigator for all assigned fraud cases.
Main Responsibilities
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Lead and manage assigned fraud and malpractice investigations end-to-end in collaboration with relevant stakeholders: from initial detection through to resolution, reviewing all relevant documentation, and to establish internal or external involvement and quantify the Bank's exposure.
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Analyze financial transactions, system data, and records to identify patterns, anomalies, and indicators of fraud or financial crime, and institute prompt mitigating action.
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Review daily reports & compromise alerts from the Fraud Management System to track and prevent fraud.
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Recommend appropriate holds on accounts identified as having potentially fraudulent activities.
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Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud.
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Interview individuals who may hold information relevant to fraud allegations or ongoing investigations.
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Liaise with victims of fraud, law enforcement agencies, insurance companies, and other relevant stakeholders, when civil or criminal cases are opened.
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Testify as a subject matter expert in civil or criminal proceedings when required.
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Pursue and track recovery of fraud losses; report recovered amounts on a month-on-month basis to the line manager.
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Prepare regulatory, monthly, and periodic reports for review by the line manager, including updates to the fraud database.
Daily Responsibilities
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Collect and disseminate fraud intelligence to relevant stakeholders.
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Report fraud cases to the line manager and, where necessary, to branches, and relevant law enforcement agencies; provide prosecutorial support and attend court proceedings as required.
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Draft and finalize investigation reports on a daily/case basis, ensuring all reports are accurate, well-evidenced, and submitted within set timelines.
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Undertake special preventive, detective, and investigative assignments as directed by the Bank.
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Recommend changes to fraud detection system parameters to optimize fraud detection.
Educational qualifications and work experience:
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Bachelor’s degree in criminal justice studies, Law, Business, Finance, Banking, or another relevant field
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Professional Qualification: CFE (Certified Fraud Examiner), CFCS (Certified Financial Crime Specialist), CAMS (Certified AML Specialist), or other relevant qualifications.
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3 years of minimum experience in Use of Fraud Prevention tools, investigation and use of Fraud prevention tools.
