Maintenance Officer – The Nest Kigali

About The Nest Kigali
The Nest Kigali is a boutique hotel and restaurant in Kimihurura — a leafy, creative neighborhood that attracts curious travelers and adventurous minds. Our restaurant, Tweet, serves sophisticated yet wholesome dishes that celebrate local ingredients with global flair. We value authenticity, creativity, and collaboration — and we’re looking for a Maintenance Officer who can ensure the recently renovated hotel stays looking perfect.

Role Overview

The Maintenance Officer is responsible for the proactive and reactive maintenance of the hotel’s facilities, equipment, and infrastructure. This includes identifying and resolving technical issues, scheduling preventative maintenance, and ensuring that all areas of The Nest remain in excellent working condition. The ideal candidate is hands-on, detail-oriented, and takes pride in maintaining a high-quality environment.

Key Responsibilities

Preventive & Routine Maintenance

• Conduct regular inspections of guest rooms, public areas, kitchen, and back-of-house spaces.
• Implement preventive maintenance schedules for plumbing, electrical, mechanical, and carpentry systems.
• Monitor lighting, air conditioning, water heaters, locks, and other hotel systems for proper function.
• Maintain records of maintenance checks and completed tasks.

Reactive Maintenance & Repairs

• Respond promptly to maintenance requests from staff and guests.
• Diagnose and repair minor issues across electrical, plumbing, and carpentry areas.
• Coordinate with specialized external technicians for complex repairs.
• Ensure minimal disruption to guest experience during maintenance activities.

Facility Management & Safety

• Ensure compliance with safety, fire, and health regulations.
• Maintain all tools, materials, and equipment in good condition.
• Support the setup and maintenance of new installations or renovations.
• Report hazards, damage, or unsafe conditions immediately.

Coordination & Communication

• Work closely with the Front Desk and Housekeeping teams to prioritize maintenance needs.
• Keep clear records of work requests, timelines, and costs.

• Support procurement of maintenance materials and manage stock levels.
• Communicate clearly and professionally with management on ongoing issues or improvements.

Continuous Improvement

• Suggest and implement practical upgrades to improve efficiency and durability.
• Maintain awareness of sustainable and energy-efficient maintenance practices.

To apply please email your CV and Cover Letter to recruitment@thenestkigali.com 

Deadline: Monday, 01/12/2025 23:59