Job Description

Officer, IT maintenance Administrator role involves ensuring smooth operation of the IT infrastructure by performing regular maintenance, troubleshooting and repairs of hardware, software and network systems. The role also involves minimizing downtime and generating downtime reports.

Job Responsibilities

• Performing regular maintenance on IT equipment and ensuring all devices function optimally.

• Diagnosing and repairing hardware issues, replacing faulty components when necessary.

• Coordinating with vendors for warranty claims and hardware replacements.

• Ensuring all systems are up-to-date with the latest patches and updates.

• Troubleshooting and resolving software compatibility or performance issues.

• Maintaining an up-to-date inventory of IT equipment, tracking usage and repairs.

• Recommending hardware upgrades or replacements based on wear-and-tear assessments.

• Responding to maintenance requests from end-users for hardware or software issues.

• Providing training on basic maintenance and troubleshooting steps to users.

Job Requirements

• Bachelor’s degree in information technology, Computer Science, Electronics, or a related field.

• Atleast 2 years experience in IT hardware and software maintenance.