Protection Officer (CP/GBV)

COUNTRY PROGRAM MISSION:

Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all six refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.

PRIMARY PURPOSE OF THE POSITION:

The Protection Officer (CP/GBV) ensures the full delivery of protection services in locations with limited staffing, combining case management, prevention, coordination, and community-based protection.

KEY RESPONSIBILITIES

1.Direct Case Management

• Provide CP and GBV case management services (intake, assessment, follow-up, closure)
• Conduct BIA and support BID processes
• Ensure survivor-centered approach and confidentiality

2.Protection Service Delivery

• Deliver psychosocial support and protection services
• Respond to urgent protection needs and risks

3.Community-Based Protection

• Conduct awareness and prevention activities (CP & GBV)
• Facilitate community engagement and SASA! activities

4.Coordination and Referrals

• Establish referral pathways with service providers
• Coordinate with health, legal, and psychosocial actors

5.Monitoring and Reporting

• Track protection trends and risks
• Prepare reports and maintain case documentation

6.Accountability to Affected Populations

• Support feedback and complaint mechanisms
• Promote community participation

7.Safeguarding and PSEA

• Ensure adherence to safeguarding policies
• Report any concerns immediately

QUALIFICATIONS

• Bachelor’s degree in Social Work, Psychology, or related field
• 4–6 years’ experience in CP/GBV programming
• Experience in urban or transit settings preferred

CORE COMPETENCIES

• Strong case management skills
• Ability to work independently
• Strong communication and coordination skills

 LANGUAGES

• English required
• Kinyarwanda and refugee languages an asset

 WORKING CONDITIONS

• Field-based role with high workload
• Travel between sites may be required

SAFEGUARDING

Alight has zero tolerance for Sexual Exploitation and Abuse. All staff must adhere to safeguarding policies.

Core Values and Commitment

The successful candidate must demonstrate a strong commitment to Alight’s mission and values, including respect, accountability, compassion, integrity, and inclusion. The Protection Officer is expected to actively promote safeguarding, gender equality, and ethical programming in all aspects of their work.

APPLICATION GUIDELINES:

Interested and qualifying candidates should submit applications to ALIGHT Rwanda Executive Director – to include 1 page Cover Letter, degree, ID,an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following email address only: RWJobs@WEAREALIGHT.ORG with the position applied for CLEARLY indicated in the subject line.The deadline for submission of applications is May 5^th, 2026 at 23:59. Only shortlisted candidates will be contacted.

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.