BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Regional HR & Operations Officer, AIM 

Job Location: Nyanza and Huye Districts 

About the Role:

The AIM Regional HR & Operations Officer role is responsible for overseeing and optimizing operational efficiency across a designated AIM Region. The role is designed to strengthen HR service delivery in recruitment, staff welfare, performance management, and compliance with human resource policy (HRPP), labor laws and BRAC International standards and will be responsible for regional office level operational areas procurement, office administration, fleet management, in addition to serving as the primary safety & security focal person for the regional office. 

Key Duties/Responsibilities:

The Regional HR & Operations Officer, AIM will be responsible with the following: 
HUMAN RESOURCE RESPONSIBILITIES 

Recruitment and Onboarding: 

• Support recruitment and onboarding process for Branch level staff (grade 4 and below) and casual staff in the assigned region and maintain an up-to-date recruitment tracker under the guidance of the Country Office, in line with recruitment SOPs. 
• Verify statutory documentation (social security registration, national ID) for all new joiners to ensure compliance. 
• Oversee probation reviews for field staff and ensure timely completion. 

Contract and Records Management: 

• Maintain databases for casual staff contracts and field office headcount, and forward reports to the Country Office. 
• Ensure all staff at the field office are enrolled in statutory and organization’s benefits that includes; medical insurance, GLA, GPA and social security for eligible staff.
• Manage administrative aspects of staff insurance coverage and benefits 
• Follow up to ensure compliance with BRD student loan payment. 
• Review and prepare payroll inputs (casual and mentors) for timely submission to the Country Office.
• Ensure timely and accurate completion of staff timesheets where applicable. HR Information System (HRIS): 
• Provide training and support to field office staff on HRIS navigation. 
• Maintain staff movement at field level. 
• Monitor quarterly leave plans, update monthly leave balances, and ensure compliance with leave policies. 

Performance Management and Staff Development: 

• Working closely with the Country Office HR team, support the performance appraisal process by guiding line managers and ensuring adherence to performance management timelines. 

Health, Safety, and Staff Wellness: 

•  Implement occupational safety and health measures, including regular workplace checks at field offices ensuring compliance with occupational safety and health regulations. 
• Report and document any staff-related incidents/accidents to the Country Office HR. ? Facilitate staff engagement and wellness initiatives in collaboration with the Country Office. 

Safeguarding and Compliance: 

• Promote a culture of safeguarding within all field offices by ensuring strict adherence to BRAC International’s Human Resource Policies and Procedures (HRPP) and Code of Conduct, and by integrating safeguarding principles into all HR practices and staff activities.

Exit Management: 

• Ensure smooth completion of staff offboarding, including clearance processes, exit interviews, and
  documentation. 

OPERATIONS RESPONSIBILITIES 

Procurement: 

• Coordinate the development and implementation of regional procurement plans in alignment with organization-wide goals and Regional approved budget.
• Coordinate the end-to-end procurement process as per decentralized procurement thresholds and mandate, including receiving approved Purchase Requisitions, sending out requests for quotations to enlisted/prequalified suppliers and service providers, preparing quotation evaluation summary for Regional Procurement Committee’s sanctioning, purchase order generation, monitoring and ensuring timely order/contract performance, and processing invoice settlement for submission to RAO, ensuring compliance with internal policies. 
• Coordinate market research to identify new suppliers, assess product quality, and secure competitive pricing for goods and services in line with the organization procurement policy and/or guidelines.
• Maintain accurate procurement records and generate and share regular reports as required.

Office Administration: 

• Oversee the efficient functioning of Regional and Branch offices, by ensuring regular maintenance and repairs to installations and equipment, so as to have a conducive and safe working environment.
• Coordinate the provision of office supplies and consumables, ensuring adequate stock levels, timely replenishment, and maintaining accurate and up to date utilisation documentation and reports. 
• Supervise administrative staff (where applicable), providing guidance, training, and performance feedback. 

Fleet Management: 

• Manage the regional vehicle fleet (where applicable). Including developing and/or implementing vehicle maintenance schedules to ensure optimal performance and safety of the fleet.
• Monitor fuel consumption and vehicle usage, identifying areas for efficiency improvements and cost reduction. 

Safety & Security Focal: 

• Serve as the primary point of contact for all safety and security matters within the Region, and act as the main liaison between the outsourced security service provider and the Region.
• Coordinate incident reporting, ensuring timely and thorough documentation of incidents and corrective actions. 

Safeguarding Responsibilities: 

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the project goals on safeguarding implementation.
• Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so

Academic Qualifications: 

• Bachelor’s degree or Advanced Diploma in human resource management, Business Administration, or related field. 

Experience Required:

• Bachelor’s degree or Advanced Diploma in human resource management, Business Administration, or related field.

Required Skills, Competencies & Knowledge:

• Excellent communication, organizational, and interpersonal skills. 
• Knowledge of labor laws, HR best practices, and HRIS. 
• Ability to work with multiple stakeholders 
• Strong facilitation and presentation skills 
• Capable of working both individually and as part of a team 
• Excellent relationship management skills and ability to communicate in all forms (written, verbal, negotiation, presentation skills) 
• Ability to prioritize and deal with competing demands to deliver results 
• Ability to work under pressure and manage tight deadlines 
• Excellent Excel and PowerPoint skills. 

Employment type: Regular/Fixed-Term 

Salary: Negotiable 

About BRAC International: 

BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realize their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org)

Our Core Values:

Integrity: We approach our work with honesty and integrity. 

Innovation: We innovate and iterate to improve our impact. 

Inclusiveness: We foster inclusion to reach those who need it most. 

Effectiveness: We strive for effectiveness to better serve people in poverty. 

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

Candidates are recommended to email their Resume with a signed cover letter in in PDF format indicating the title of the position applied for and any supporting documents to

sbirwanda.recruitment@brac.net; mentioning a brief academic background, career summary, core competence, notarized copies of academic qualifications and professional certifications (if any) etc. within 250 words. 

Only females are encouraged to apply for this position. 

Please mention the name of the position in the subject bar

Application deadline: 8th December 2025 

Please note that only shortlisted candidates will be contacted for interviews. 

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”