Full-time Reservations Consultant Required

African Unique Safaris and Tours is a leading Destination Management Company and Tour Operator based in Rwanda.

We are looking for a driven, motivated reservations consultant with exceptional communication skills.

Job Responsibilities

• Analyse and respond to tour enquiries from agents immediately
• Provide inspiring and accurate digital itineraries and quote solutions that convert enquiries into sales.
• Book the activities and permits of converted tours.
• Keep accurate records and file systems.
• Prepare and hold driver guide briefing sessions.
• Maintain excellent support and relationships with agents.
• Keep information and rate sheets up to date.
• Participate in sales growth ideas.

Essential Skills & Attributes

• Confident, open and effective communication skills are a must (Quiet or passive communicators need not apply).
• Proficiency in Microsoft Office, TEAMS, Outlook, Excel as well as strong internet research skills.
• Both advanced written and spoken English.
• Ability to write accurate and well-informed itineraries that make sense to a new visitor.
• Solutions minded.
• Productive.
• Team player.
• Lifelong Learner.
• Be able to adapt to different foreign cultures' communication styles, needs and expectations.

Highly Regarded 

• Experience in the Tourism Industry in a Reservations role.
• French or other international languages.

This position is with a forward-thinking company that uses digital technologies in order to manage their tasks, teamwork and itineraries. We are looking for people with outrageous skills or potential, that are quick learners and driven. This is not for the faint-hearted or average worker. In turn we will provide you will knowledge, training, skills and opportunities to progress that are commensurate with your input and results.

Interested candidates may apply via the following email: michael@africanuniquesafaris.com No later than 29th November 2024