Hiring of Sales Assistant
October 14th 2026
Background
Ngali Holdings “The Company” is an investment company located at Kimihurura, Kigali, Rwanda. The organization seeks to recruit a competent and experienced Sales Assistant to lead and oversee Company’s Sales operation.
Position Title: Sales Assistant
Reporting Line
Job Details
Department: Operations
Job Title: Sales Assistant
Job Purpose:
Assist customers in selecting and purchasing Jewelry products and provide excellent customer service to support sales.
Primary Responsibilities
- Welcoming and assisting customers in the shops.
- Demonstrating product knowledge and providing recommendations.
- Supporting sales transactions.
- Maintaining cleanliness and organization of displays.
- Undertaking periodic stock management activities.
- Handling customer enquiries.
- Providing weekly sales reports
- Fluent in English
Person specification
Academic qualification
- Bachelor’s degree in marketing, Business Administration, or Sales Management.
Professional certification
Experience
- Minimum 1–2 years’ experience in retail sales (Jewellery experience preferred).
Key Performance Indicators
Measures
- Individual sales performance
- Achievement of set annual sales target
- Customer satisfaction
- Support attainment of 100% customer satisfaction
- Product knowledge accuracy
- Demonstrate jewellery and gemstone knowledge
- Store presentation standards
- Attractive presentation of jewellery display
- Customer conversion rate
- Increase in customers by 5%
- Marketing campaign ROI
- Prestige stores marketing effectiveness
- Growth in repeat customers
- Achieve repeat business of 10%
Skills, Knowledge, and Abilities:
- Strong judgment and decision-making skills
- Excellent leadership skills
- Quality awareness
- Excellent Business acumen
- Customer Centricity
- Strong critical thinking skills and deductive reasoning ability
- Excellent mining industry knowledge
- Good knowledge and understanding of mining laws and regulations
Application Requirements
Interested candidates shall submit:
- Application letter
- Updated Curriculum Vitae (CV)
- Certified academic and professional certificates
- Copies of identification documents
- Contacts of at least three professional referees
Selection Method
Selection shall be conducted through:
- Shortlisting of qualified candidates
- Written assessment
- Only for those who passes written shall be contacted for an interview
- Reference and background checks
Submission Deadline
- Date: 27th October,2026,
- Email: ngali.sales@ngali.com
- Contact: 0785387870
Nadine Uwera
HR &Admin Manager
