Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Scrum Master

Are you an experienced Scrum Master passionate about facilitating agile practices and fostering high-performing teams? Join our dynamic organization and play a pivotal role in enabling cross-functional agile teams to deliver exceptional products and services through continuous improvement and collaboration.

As a Scrum Master, you will be responsible for championing agile practices and driving high-performing, self-organizing agile teams. Additionally, you will have opportunities to work in a highly collaborative and cross-functional team environment, with a mix of office-based and remote work arrangements available. 

Reporting to the Agile Coach, as the Scrum Master you will be facilitating agile ceremonies like planning, standups, reviews and retrospectives; coaching teams on Scrum and agile methodologies; removing impediments; aligning communication across teams and stakeholders; promoting transparency through agile artifacts; collaborating with the Agile Coach on process improvements; conducting training; and fostering an environment of trust, collaboration and continuous learning.

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Facilitate and lead agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, ensuring effective collaboration and adherence to Scrum principles.

2. Coach and mentor agile teams on Scrum practices, agile methodologies, and continuous improvement techniques, fostering a culture of self-organization and accountability.

3. Remove impediments and blockers that hinder team productivity and efficiency, acting as a buffer between the team and external distractions.

4. Facilitate communication and alignment between agile teams, product owners, and stakeholders, ensuring a shared understanding of requirements, priorities, and progress.

5. Promote transparency and visibility by maintaining agile artifacts, such as product backlogs, sprint backlogs, and burndown charts.

6. Collaborate with the Agile Coach to identify areas for process improvement and implement best practices across the organization's agile initiatives.

7. Conduct training and knowledge-sharing sessions to upskill team members on agile practices and promote continuous learning.

8. Foster an environment of collaboration, trust, and respect within and between agile teams.

9. Monitor team performance metrics and provide insights and recommendations for process optimization.

10. Ensure compliance with agile frameworks and methodologies, adapting practices as needed to fit the organization's context.

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.

2. Proven Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.

3. Minimum of 3 years of experience as a Scrum Master or in an agile coaching role.

Key competencies

Technical Competencies:

1. Proven track record of successfully implementing and facilitating Scrum and agile practices within cross-functional teams.

2. Strong understanding of agile principles, Scrum framework, and other agile methodologies (e.g., Kanban, Lean).

3. Familiarity with agile project management tools and collaboration software.

4. Proficiency in agile project management tools (e.g., Jira, Trello, Azure DevOps).

5. Knowledge of software development lifecycle and related processes.

6. Experience with agile metrics and reporting frameworks.

Behavioral Competencies: 

1. Excellent facilitation, communication, and interpersonal skills.

2. Strong problem-solving, conflict resolution, and decision-making abilities.

3. Ability to build trust, collaborate effectively, and motivate cross-functional teams.

4. Adaptability and flexibility to navigate changing priorities and requirements.

5. Coaching and mentoring skills to foster continuous learning and improvement.

Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer