Main Responsibilities:

• Accountable for developing and execution of operational strategy corresponding to overall bank’s business strategy in an efficient manner and good governance 
• Putting in place a safe and robust control environment by enhancing business processes and procedures improving TAT and customer satisfaction
• Mitigate operational risks that may arise from centralized banking operations, through proactive validation of high value amount
• Ensure and enforce adherence to ongoing regulatory, internal governance, policies, process standards across the country 
• Provide periodical reporting on central operations performance using accurate and reliable management information 
• Overseeing all business operations under central operations 

Daily Responsibilities. 

1. Ensure system uptime for successful payments and approve huge value amounts under authorization limits
2. Review period reporting to identify operational inefficiencies for timely actioning on their resolution 
3. Attend senior level meetings to discuss strategic matters and find solutions/actions to improve banking operational efficiency 
4. Follow up on daily operational processes (Payments, Account information, cards settlements, cheques processing, Interbranch CIT coordination and Cash sorting etc.)
5. 5.Follow up on implementation of action plans

Educational qualifications and work experience:

1. Bachelor’s degree in any business-related field
2. Minimum Five (5) Year’ experience in banking operations preferably central operations on a managerial level.