Main Responsibilities:

• Identify, Assess and Understand the Risks in Operations by ensuring KRIs and RCSA are updated to reflect these risks as per defined schedule by Risk and Compliance.
• Close monitoring of unreconciled/outstanding items in NOSTROs’, Suspense accounts, Master, Visa Card Accounts and other internal transit/suspense accounts per the laid down Reconciliation Procedures for the Operation departments i.e., 
• SOP reviews on both new and changes in existing SOPs. 
• Implement Control Assessments and Risk Reviews in all Operation departments under watch to ensure compliance with laid down policies and procedures.
• Provide Monitoring and oversight of Reconciliation hub and other Operation Processing Functions. 
• Support the implementation of new policies that impacts Operations. 
• Relationships - Keep good relationships with Internal Audit Department, Forensic, Risk and Compliance so that risk identified would be discussed with them immediately to enable them to address it.

Daily Responsibilities. 

1. Close monitoring of unreconciled/outstanding items in NOSTROs’, Suspense and Master and Visa Card Accounts per the laid down Reconciliation Procedure for the Operation departments, KCBT- CRDB Customer Deposit account.
2. Ensure control standards are being applied in accordance with SLAs, control Frameworks for BPR Bank Rwanda Plc and KCB group are implemented effectively in the Ops departments.
3. Provide a monthly audit issues status to ascertain that audit issues have been closed, track and obtain progress actions on open issues with individual departments. 
4. Follow-up and ensuring recovery of Bank operational Exposure, Ops Losses, Interest, and Insurance claims where possible.
5. Frequent update the departmental Risk Register and follow up on risk closure

Educational qualifications and work experience:

1.   Bachelor’s degree Banking/Business studies/ Finance/Risk

 2. Minimum Five (5) Years’ experience in Banking Operations, Operational Risk &Controls Team supervision & Reconciliation.