Senior Manager, Security and Safety

Department: Human Resources

Level: General Manager, Human Resources

Location: Kigali, Rwanda

Posted: Apr 27, 2026

Deadline: May 05, 2026

Status: Open

About MTN

At MTN RwandaCell, we are not just an organization; we are purpose-led and value-driven. Understanding our people’s needs and aspirations is the key to creating work experiences that delight you daily at work. Our commitment to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life is what sets us apart.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be it is in our DNA.

As an organization, we are on a mission to create an exciting and rewarding place to work. We want our people to be themselves, thrive in a positive environment, and ignite their full potential. We believe in building a workplace founded on relationships and achieving a purpose greater than our own. This is the experience we want you to have with us.

Our commitments go beyond an organizational promise. Our leadership and managerial ethos involve meaningfully partnering with our employees, customers, and stakeholders with a vision to realize our shared goals.

We are delighted you are considering us as your career partner to make a mark in the world. We look forward to your application. Therefore, we are hiring a highly skilled and self-motivated candidate for the HR department position below, both internally and externally.

Mission/Core purpose of the Job

• Develop and implement comprehensive security and safety strategies, policies, and procedures.
• Align security measures with company goals and regulatory requirements.
• Oversee day-to-day security operations to ensure a safe working environment.
• Manage security personnel and resources effectively.       
• Ensure the protection of physical and digital assets from theft, damage, and other threats.
• Implement and maintain access control systems, surveillance systems, and other security technologies.
• Work closely with other departments to integrate security and safety measures into all aspects of the business.

Key Performance Areas

• Develop and implement the Security strategy at MTN Rwanda
• To oversee all aspects of the organization's public safety initiatives.
• To plan, establish, and implement security and public safety measures for the entire organization.
• Ensure safety of staff, office facilities, and the company's assets located across the country.
• Lead the 1st layer of verification on all fraud, theft and security related matters at MTN Rwanda and its trade stakeholders and submit reports to the management.
• Manage and monitor Security surveillance and access control systems to ensure safety of MTN staff & facilities.
• Validation of customer biometrics for SIM registration and SIM swap.
• Manage external security stakeholders to meet MTN Security interests.
• Manage the operation of fire detection and protection systems and ensure they are working in all designated areas and report any malfunctions.
• Ensure security of all movement of the equipment and people at all MTN Rwanda operating locations.
• Digitalization of MSNs’ security surveillance systems. (CCTV, Access control and Power control systems)
• Compile and submit monthly reports and ad-hoc reports on security issues in the company.
• Generate Mobile money reports for external stakeholders (Courts) to follow up on Mobile money fraud and eventual refund to victims.
• Ensure operational efficiency of the security firms and individuals contracted by MTN.

Experience

• At least 3 years of experience working with security stakeholders.
• Demonstrated experience in working with government institutions and other relevant stakeholders.
• Experience of 5 years in the telecommunications industry with a security and safety background.
• Demonstrated experience in crisis management and incident response.
• Demonstrated experience in using security systems such as SQL, security portal, LEA, IVMS, VMS, digitalized CCTV camera usage and other security systems.

Education Background

• Bachelor's in financial management, finance, law, IT or any other related field.

How To Apply

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 05^th May 2026. MTN Website portal: https://careers.mtn.co.rw/career

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/