Senior Officer, Learning and Development

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Senior Officer, Learning and Development.

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Officer, Learning and Development. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you! The Senior Officer, Learning & Development will be responsible for the elaboration, coordination, and implementation of staff training and career development strategies and initiatives to strengthen institutional performance and talent growth across RSSB.

If you have what it takes to work closely with a dynamic staff and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. In this pivotal role, you will directly contribute to transforming the organization, towards providing socio-economic well-being, long-term stability and prosperity for Rwandans.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 3 trillion Rwf, which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country's financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

• Manage staff under direct supervision, including the Officer, Learning & Development.
• Identify skills and talent gaps and recommend appropriate interventions.
• Ensure effective preparation and implementation of the staff training and development strategy and annual training plan.
• Prepare the annual training budget and conduct related market surveys.
• Initiate payment processes for executed trainings with relevant stakeholders.
• Ensure effective management of professional and academic interns and prepare responses to academic research requests.
• Coordinate the evaluation of staff learning and development activities, including implementation of the training matrix and budget.
• Ensure that all aspects of learning and development focus on diversity and inclusiveness to guarantee accessibility to all staff.
• Design career matrices and career experience maps to align talent experiences, internal mobility, and development programs with optimal employee career progression.
• Ensure effective management of in-house trainings and availability of required training materials.
• Ensure regular and consistent training of trainers to enhance in-house capacity building.
• Initiate requests and follow up on training contracts to ensure successful implementation.
• Provide career progression guidance and ensure career pathways are accessible to all staff, embedding inclusion in all career development practices.
• Ensure provision of creative, innovative, and agile learning interventions aligned with the evolving cultural and organizational needs of RSSB.
• Perform any other duties related to the Learning & Development function as may be assigned from time to time.

Key Qualifications and Experience

The successful candidate must have at least:

• Master's Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 2 years of relevant experience.
• Bachelor's Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 4 years of relevant experience.

Key competencies

Technical Competencies:

• Training Management
• Talent Management
• Knowledge of HR Technology
• Career Development and Coaching
• Change Management
• Competency Management
• Skills Gap Analysis
• Business Needs Analysis
• Employee Engagement and Retention Management

Behavioral Competencies:

• Client Service Focus
• Communication & Interpersonal Skills
• Results and Data Driven
• Breakthrough Innovation
• Diversity and Inclusion
• Proactive and Engaging
• Leading and Empowering Others
• Team Management
• Technology Savvy

Additional Information: RSSB reserves the right to appoint or to issue an employment contract to the successful candidate. Interested candidates are advised to submit applications online by Friday, 13 March 2026.

Application Portal: Please Apply Here

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

RSSB is an Equal Opportunity Employer