Senior Project Manager- Enterprise Content, Records Transformation

Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Senior Project Manager- Enterprise Content, Records Transformation

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Project Manager- Enterprise Content, Records Transformation. If you thrive in dynamic environments and are

committed to innovation and transformation, this is the opportunity for you!

The Project Manager - E-Archiving & Digitization will lead the planning, design, and implementation of RSSB's enterprise-wide c-archiving and digitization programme. The role is responsible for delivering a compliant, secure, and scalable digital

records environment that supports operational efficiency, regulatory compliance, service delivery, and long-term institutional memory.

The position requires a seasoned project management professional with proven hands-on experience delivering large-scale digitization, records management, or Enterprise Content Management (ECM/EDMS) initiatives, preferably within highly

regulated public-sector or financial environments. The Project Manager will be accountable for end-to-end delivery, from strategy and design through execution, change management, and operational handover.

If you have what it takes to work closely with a dynamic team and you are passionate about being part of a mission-driven organisation that prioritises the well-being of millions of individuals, then we are looking for you.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda.

RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NSTI).

RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 3 trillion Rwf, which is equivalent to over 15% of the country's GDP, RSSB invests in key

sectors of the economy and plays a crucial role in growing the country's financial sector.

With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are

results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

Project Strategy, Planning & Governance

1. Develop and implement the RSSB e-Archiving and Digitization Strategy and detailed project roadmap, clearly defining project scope, objectives, assumptions, timelines, and success criteria.
2. Establish effective project governance structures, reporting mechanisms, and decision forums, and prepare and maintain a comprehensive project plan, work breakdown structure (WBS), and delivery schedule.
3. Manage the project budget to ensure cost control and value for money, while proactively identifying, assessing, and managing project risks, issues, and dependencies

Digitization & Records Management Implementation

• Lead the design and implementation of end-to-end digitization workflows, from document preparation to secure digital storage. Oversee development of records taxonomy, metadata standards, indexing structures, and retention schedules
• Ensure implementation of OCR, document classification, quality assurance, and validation processes and Coordinate deployment and configuration of EDMS/ECM platforms and supporting technologies
• Ensure digitized records are searchable, accessible, auditable, and securely managed

Compliance, Data Protection & Quality Assurance

• Ensure full compliance with applicable laws, policies, and standards, including Rwanda's data protection and privacy requirements, by embedding records management, confidentiality, access control, and audit controls into system design and processes.
• Establish and enforce quality assurance standards for digitization accuracy, completeness, and integrity, while supporting audit, legal, and compliance reviews related to records and information management.

Stakeholder Engagement & Change Management

• Lead cross-functional stakeholder engagement, coordinate internal teams and external partners, and drive organization-wide adoption of digital records systems through structured change management, communication, training, and user support initiatives.

Team Leadership & Resource Management

• Provide effective leadership to internal and external project teams, ensuring performance accountability, continuous improvement, and optimal utilization of human, technical, and financial resources to deliver agreed project outcomes.

Reporting & Executive Support

• Prepare clear, accurate, and timely project status reports, escalate issues as required, and produce executive-ready, evidence-based documentation to support decision-making, approvals, reviews, and governance forums for senior management and Executive Committees.

Key Qualifications and Experience

1. Bachelor's degree in information systems, Computer Science, Records & Archives Management,Information Management, Business Administration, or a related field
2. A master's degree in project management, Information Management, Digital Transformation, or a related discipline is an added advantage (desirable)

Professional Certification (Desirable)

1. Project Management Professional (PMP), PRINCE2 Practitioner, or equivalent
2. Agile, SAFe, or other recognized delivery frameworks is an Added advantage
3. Records and Information Management certification e.g. ICRM, ARMA, ISO 15489-related training is an added advantage

Experience

• 10-15 years' experience in project or program management
• Proven track record delivering large-scale digitization, EDMS, ECM, or records modernization project.
• Experience managing initiatives involving millions of documents or records
• Demonstrated experience working in government, social security, financial services, or other highly regulated environments
• Strong experience managing complex, multi-stakeholder projects under audit and compliance scrutiny

Technical Competencies:

1. Enterprise Content Management (ECM/EDMS) concepts and architectures
2. Large-scale document digitization and scanning operations
3. 3-OCR, document classification, metadata management, and indexing standards
4. Records lifecycle management, retention scheduling, and disposal controls
5. Data protection, privacy, and information security principles
6. Budgeting, financial control, and vendor management
7. Risk management, quality assurance, and performance reporting
8. Strong analytical, planning, and execution capabilities
9. Strong execution mindset with structured planning skills
10. Budgeting, costing, and financial discipline
11. Risk management and problem-solving
12. Excellent stakeholder and Executive communication
13. Ability to operate independently with high accountability
14. Integrity and professionalism in public-sector environments

Behavioural Competencies:

• Client Service Focus and Accountability
• Communication & Interpersonal Skills
• Stakeholder Management
• Change Leadership and Adaptability
• Result and data Driven
• Managing Resources
• Problem Solving and Quality Decision Making
• Leading and empowering others
• Driving and managing change
• Strategic and results-oriented mindset

Work Environment:

• Occasional on-call or after-hours support may be required

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate. We encourage young people and all qualified applicants to apply.

Please note that RSSB retains the right to shortlist only candidates who best meet the qualifications and requirements for the role.

Interested candidates are advised to submit applications online by Wednesday 25 February 2026

Application Link: Apply Here

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional

referees. Also, attach copies of your ID, academic and professional qualifications as one upload.

Any form of canvassing will lead to automatic disqualification.