Technical Specifications for Printing Services

Location: PSF H-Q

Objective: inviting qualified and experienced service providers to submit bids for the supply, installation, and maintenance of printers.

Technical Specifications:

The scope of this tender includes the provision of the following printers:

I. Main Printers: 4

2 Colored Printer (1 Ground Floor & 1 Upper Floor):

• Advanced features including secure printing, duplex printing, and high- capacity trays.

• Network capability for shared use by all staff on the ground

• Minimum print speed: 35 pages per minute (ppm) in

2 Black-and-White Printer (1 Ground Floor & 1 Upper Floor):

• Features: Secure printing, duplex printing, high-capacity paper trays, and compatibility with organizational workflows.

• Shared use by all staff on the ground

• Minimum print speed: 40

1 Colored Printer (Office of the CEO):

• Exclusive access for the CEO Advisor’s

• Features: Compact size, high-quality color output, and secure

• Minimum print speed: 30 ppm in

1 Colored Printer (CAO Office):

• Exclusive access for the HR & Legal’s
• Features: Compact size, high-quality color output, and secure
• Minimum print speed: 30 ppm in

1 Colored Printer (HR-Legal Office):

• Exclusive access for the CEO Advisor’s
• Features: Compact size, high-quality color output, and secure
• Minimum print speed: 30 ppm in

II. Additional Printers:

4 Black-and-White Printers:

• Placement: Distributed across different organizational
• Features: Duplex printing, secure printing, and medium duty
• Minimum print speed: 35

1. The service provider must provide initial installation, testing, and configuration to integrate with the organization’s IT network.
2. Comprehensive training for staff on the operation and management of the
3. A maintenance contract to include:
   • Preventive maintenance
   • On-call technical support with a response time of less than 4
   • Replacement of consumables and spare parts (excluding paper).
4. Integration of advanced features such as user authentication, print tracking, and reporting for centralized printers.

III. Eligibility Criteria:

Bidders must meet the following qualifications:

• Proven experience in supplying and maintaining similar printer
• Evidence of past projects and client
• A valid trading license and tax compliance
• Ability to provide on-site technical support within

IV. Mode of submission

Interested Company will submit online separate technical and financial proposals in English not later than Friday 22^nd January 2025 at 4:00pm local time.

Inquiries and Submission of all documents will be sent in soft copy to the attention of procurement office at procurement@psf.org.rw