Job Description Account Manager

Position title: Client Account Manager

Company: PIXELEYE LTD

Location: Kigali, Rwanda

Employment Type: Full-time (on-site)

About the Company:

Founded in 2016 to reshape Rwanda's advertising landscape, PixelEye embraces the power of storytelling as the heart of communication. We believe every brand has a story waiting to be told, a journey to connect with its audience through emotion, authenticity, and vision. Our mission is to help people and their people make an impact through exceptional storytelling. Our values—Quality, Creativity, Passion, Diversity, Collaboration, Innovation, Dynamism, and being Provocative—define who we are and shape the work we do every day.

About the Role:

We are seeking a talented and driven Account Manager to join our team. The successful candidate will assist in the development and execution of effective communications strategies, support campaign management, and work closely with a team of communication professionals to support brands and organizations to flourish and thus meet their business objectives.

Responsibilities:

• Assist in the development and implementation of communications strategies to meet client objectives.
• Manage and oversee client accounts, acting as the primary liaison between clients and internal teams to ensure alignment and satisfaction.
• Track and report key performance indicators (KPIs) for campaigns and social media, using insights to improve strategies and execution.
• Work closely with cross-functional teams, including operations, videography, photography, and graphic design, to deliver seamless campaigns.
• Research and analyze industry trends, emerging platforms, and innovative tools to incorporate cutting-edge strategies into client campaigns.
• Create and distribute content, including press releases, presentations, and collateral materials, while ensuring brand consistency.
• Maintain relationships with clients, media outlets, and journalists, and provide real-time support during PR crises or challenging situations.
• Develop and execute tailored social media campaigns, sourcing content and tailoring it to each client’s niche and goals.
• Use advanced social media analytics tools to create reports and provide actionable recommendations for enhancing online engagement.
• Proactively identify opportunities to expand client accounts, such as recommending new services or innovative strategies.
• Ensure timely and successful delivery of projects within agreed scopes, timelines, and budgets
• Eager to contribute to a diverse and inclusive team that values collaboration and fresh perspectives.

Requirements:

• Bachelor's degree in Communications, Marketing, or a related field.
• Minimum of 2 years of experience in a communication, social media management or marketing role.
• Excellent written and verbal communication skills.
• Ability to think creatively and develop innovative communications strategies.
• Strong analytical and problem-solving skills.
• Experience with media relations is a plus.
• Fluency in English. (French is an added advantage)

If you excel at building relationships, thrive in fast-paced environments, and have a knack for turning ideas into results, we’d love to hear from you. You are welcome at PixelEye if you’re ready to champion client success, connect stories to audiences, and bring creative campaigns to life with precision and passion

Application Deadline

January 27th, 2025

To Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role to info@pixeleye.rw. We look forward to hearing from you!