Corporate Logistics Coordinator
Bridges to Prosperity

Job description

Job title: Corporate Logistics Coordinator

Reports to: EA Corporate Program Manager

Job purpose

Bridges to Prosperity (B2P) exists to innovate cost-effective rural infrastructural solutions through advocacy, evidence, and technical assistance to promote safe access for geographically isolated communities through partnership with governments and donors. We believe that it is within our grasp to solve poverty caused by rural isolation.

We are seeking a motivated, dynamic and highly capable Corporate Logistics Coordinator to support our Corporate Program in Rwanda.

As the Corporate Logistics Coordinator, you will be responsible for preparing, onboarding and coordinating all ground logistics for visiting teams of international volunteers traveling to B2P program countries to support the construction of a trail bridge in rural settings. You will act as the main contact between B2P and the incoming corporate teams. The ideal candidate would be a young professional with an interest in international development who thrives in a team environment.

Duties and responsibilities

General Responsibilities:

Represent the B2P organization and its mission to local and international partners
Drive and lead the team of liaisons and accommodation attendants in supporting all teams of corporate volunteers and create a unique, positive and memorable experience for each volunteer, with the goal of ensuring the renewal of corporate sponsorships through world-class travel experiences.
Promote B2P's culture of safety and quality both on and off the bridge sites

Team Coordination Responsibilities:

Manage the Corporate Site Liaisons and Accommodation Attendants to ensure collaborative efforts for the good of the program
Allocate bridge projects to Corporate Site Liaisons
Manage and review weekly financial reconciliations for the Corporate Site Liaisons
Provide support with general purchases, logistics equipment, and other hosting related items
Lead your team to prepare for the arrival of the groups of corporate volunteers including accommodation renting, meals logistics, vehicle hire and site preparation
Lead your team to ensure the welfare, safety and wellbeing of the international volunteers, community and B2P team during their bridge build in Rwanda
Collaborate with the EA Corporate Program Manager to work towards the continuous improvement of the Corporate Program
Support EA Corporate Program Manager and entire team in coordinating the response to emergencies while hosting volunteers

Volunteers Support and Preparation Responsibilities:

Be the major point of contact for more than 250 volunteers every year, responding to individual and team queries in a timely manner via email, telephone or WhatsApp before, during and after travelling.
Coordinate email communication with each team of corporate volunteers, while preparing them for their upcoming travel and construction experience.
Plan and lead all the preparation online calls for all teams of volunteers. Record each call and save the recording on box, providing it to the volunteers.
Prepare, customize and present slide presentations for each team of volunteers, with the support of the Corporate Manager and the rest of the corporate program team as needed.
Create and manage a specific Box folder for each team of volunteers, making sure all the information and documents are adequately saved and gathered in the right locations.
Support individual volunteers with guidance around applying for visas, booking hotels, restaurants and choosing in-country activities in connection with their corporate travel trip.
Coordinate the rental of vehicles for driving the teams of volunteers, and the hire of professional drivers for the duration of each trip.
Coordinate the creation, review and completion of the Bridge Impact Reports for each corporate bridge, to be shared with the volunteers and the corporate point of contact.
Occasionally meet with the volunteers to greet them before they travel to site.
Occasionally visit under construction corporate sites while hosting volunteers.
Occasionally participate in corporate bridge inaugurations.
Coordinate distribution of in-kind donations from volunteers, both to B2P and to community members.
Supervise the collection of internal and external post-travel feedback, together with the collection of post-travel survey information.

Qualifications

Bachelor’s degree in Hospitality and Tourism Management, International Relations, Communications Studies and any other related fields
Proven 5 years of experience in hospitality, tourism and coordinating multicultural events and projects.
Professional and detail-oriented communication and organizational skills
Team player with excellent interpersonal skills
Excellent presentation and public speaking skills
Excellent organizational skills
Customer service mindset
Great attention to detail and problem-solving skills
Creative, energetic and self-motivated, with a proven track record of taking initiative and problem solving
Ability to manage cross-cultural group dynamics
Experience in team leadership or personnel supervision
Experience using Microsoft Office, Email, Canva and online meeting software (Meets, Teams, Zoom, etc.)
Fluent written and spoken English and Kinyarwanda, French desirable
Passion for B2P’s mission and international non-profit work
Valid driving license with multi-year driving experience

Working conditions

The position is based in Kigali, Rwanda, with frequent travel with extended stays in rural areas. Expect to be living away for up to 2 weeks at a time in basic accommodation in rural communities.

Physical requirements

Frequent trips to very remote environments require significant physical exertion to reach. Up to 3 hours hiking could be required on a daily basis when based on site.

Direct Reports