JOB OPPORTUNITY AT CRS/RWANDA

Job Title: Data Officer

Department: Programming

Band: 7

Reports to: Education Project Manager

Location: Rwanda (Kigali)

This position is contingent upon Donor Funding

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

As a member of the anticipated Youth Secondary Education project team, you will monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities:

• Deploy, configure, and maintain devices and monitor project databases, including networks, servers, and telecommunications.
• Oversee the development and use of data systems.
• Discover efficient ways to organize and store project data with attention to accuracy, completeness, efficiency, security and confidentiality.
• Manage project data to ensure security of data related to and belonging to the organization and implement systems to offer efficient analysis, storage and documentation of the organization’s records.
• Configure and maintain applications and devices as per the Agency strategy.

• Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to Agency business data and information.
• In collaboration with relevant staff, maintain inventory of project ICT equipment, hardware, and software as needed.
• Oversee export of campaign data from campaign platform to donor and other stakeholders as needed.
• Provide support for knowledge management, decision-making, and programming effectiveness by ensuring efficient operations and use of information sharing, communication and collaboration technologies
• Proactively manage data quality and credibility in implemented systems and technologies
• Promote and support the dissemination of project information and experience sharing among the project team

Basic Qualifications

• Bachelor’s degree in information technology, Data Science, Information Management, Statistics, Computer Science (Computer Science, Computer Networking, Programming, and Information Systems) highly preferred. Significant work experience in a directly related field combined with appropriate training/certificates will be considered in lieu of degree.
• Minimum of 2 years of work experience in Data Management. Experience in the field of Education and for an NGO would be a plus.
• Demonstrated experience building ICT capacity with professional staff.
• Knowledge of ICT4D trends, applications, and technologies.
• Knowledge of MS Project and Office applications.
• Expert-user level knowledge of agency-supported ICT4D solutions ( for eg. SPSS, STATA, Commcare, PowerBI)

Required Languages - Oral and written fluency in English and Kinyarwanda. French is a plus.

Travel - The position is Kigali based. Must be willing and able to travel up to 25 % of the time.

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgement
• Good relationship management skills and the ability to work closely with local partners and community members
• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented

Preferred Qualifications

• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities (if none, state none) None

Key Working Relationships:

Internal: Project Team, regional ICT4D and MEAL team members

External: Project Stakeholders

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer and strongly encourages women and young people to apply. We offer gender friendly recruitment and employment conditions.

How to apply

Interested and qualified candidates should complete the attached application form, Self -DeclarationClause and submit them together with one page Cover letter plus updated CV (maximum three pages) all in/as one PDF document - via email only to: RW_HR@crs.org not later than Thursday, June 12^th 2025, at 5:00pm.

Please, include the statement below in your cover letter:

“By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.”

Also include your full names and title “ Data Officer@ Band 7” in the subject line. Due to anticipated high interest in this post and the expected number of applicants, only short-listed candidates will be contacted.

Kigali May 29^th, 2025.