Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Rwanda, Kenya, Uganda, Tanzania, DRC and South Sudan, Equity Bank is now home to nearly 20 million customers - the largest customer base in Africa. Currently, the Bank is seeking additional talent to serve in various entry-level roles.
FRESH GRADUATES FOR ENTRY-LEVEL POSITIONS
Job Summary
Responsible for supporting day-to-day activities across various Bank functions, including cash and noncash transactions, in accordance with established Bank policies and procedures. Ensuring prompt and accurate execution of assigned duties, effective handling of customer inquiries and complaints, and timely service delivery within required turnaround times (TAT).
Key Responsibilities and Accountability
- Support cash and non-cash transactions, payments, remittances, reconciliations, and other assigned operational activities in line with Bank policies and internal controls.
- Handle customer inquiries, requests, and complaints, ensuring timely resolution or escalation within required turnaround times (TAT).
- Support assigned functions across IT, Digital Banking, Customer Experience, Payments, Legal, Risk, Audit, Security, and other Bank departments, depending on business needs.
- Maintain accurate records, documentation, and reports, ensuring completeness, accuracy, and timely submission.
- Support data collection, analysis, system-related activities, and preparation of reports relevant to the assigned function.
- Ensure compliance with Bank policies, confidentiality, information security, fraud prevention, risk management, and regulatory requirements.
- Perform any other duties assigned by the Line Manager from time to time.
Qualification, Experience, Skills and Attributes
- Bachelor’s degree (First Class Honors, Second-Class Upper Division, or an equivalent academic score of at least 70%) in any field, with a strong interest in pursuing a career in Banking.
- Strong analytical, numerical, and problem-solving skills, with attention to detail.
- Good customer service, communication, and interpersonal skills.
- Proficiency in Microsoft Office applications, particularly Excel and Word; familiarity with data analysis and digital tools is an added advantage.
- Strong verbal and written communication skills in English and Kinyarwanda; knowledge of French is an added advantage.
- Demonstrated integrity, professionalism, teamwork, adaptability, and organizational skills.
Diaspora graduates are encouraged to apply for this opportunity.
If you meet the above requirements, submit your application by 25th August 2026. Please include an updated Curriculum Vitae, copies of the relevant certificates and testimonials.
All applications should be in soft copy and through the Link Indicated below, and only shortlisted candidates will be contacted
Link: https://equitybank.taleo.net/careersection/int_new/jobsearch.ftl?ftlcompclass=LoginComponent&lang=en
For technical support: 0788718448 or 0788305964
Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights, values, and what they bring to the workplace.
