JOB TITLE: HUMAN RESOURCES AND ADMINISTRATION OFFICER

Vacancy Announcement: Kayonza, April 1st 2025 

Urugo Women's Opportunity Center is recruiting for the position of HUMAN RESOURCES AND ADMINISTRATION OFFICER (HR&A). This position is open to All Interested Candidates/All Sources and is available to start immediately.

The Human Resources and Administrative Officer is responsible for the smooth day-to-day running of the front office reception, handling general HR issues and administrative tasks, and also serves as the focal point for safety and Security. The Human Resources and Administrative officer will lead retainer services for recruitment, training, and development of staff, as well as oversee administrative functions.

Specific duties include but are not limited to:

DUTIES AND RESPONSIBILITIES

Compliance and Record-Keeping:

• Annually (and whenever needed) review the Personnel Handbook recommending amendments that may be needed due to changes in local conditions or labor laws.
• Periodically review personnel and recruitment files for accuracy and 
• Develop standard forms and reports for 
• Develop processes that maintain the confidentiality of employee personal 
• Manage time sheets for the office, ensuring timely submission, approval, accuracy, and 
• Manage the staff's medical and annual leaves

Employee Relations:

• Work with senior management to resolve employee relations issues 
• Investigate employee relations issues and forward issues to the management when 
• Maintain documentation on all employee relations 
• Workto ensure human resources-related decisions are consistent and 

Employee Communications:

• Prepare internal communications regarding any relevant HR issues, such as changes to the Personnel Handbook, compensation, benefits, or new policy releases.
• Draft and distribute essential announcements to all staff, following review and approval by the ExecutiveDirector

Training and Development and Performance Maintenance:

• Evaluate the need for employee training and development and recommend training programsto Senior Management
• Oversee the coordination and implementation of annual performance reviews, ensuring that each employee receives the required review and documentation is placed in employee files;
• Oversee the probation period for newly hired staff and ensure that the required documentationis completed and 

Travel Arrangements:

• Handle all domestic and international travel arrangements for staff and visitors of the WOC office, including drafting visa invitation letters, hotel bookings, and transport arrangements to/from airports,in close coordination with the Adm., Finance, and logistics team.
• Maintain the list of hotels authorized for use by staff in coordination with the procurement regulations

Safety & Security focal point:

• Serveas the WOC focal point
• Ensure that all staff and activities comply with safety and security policies and 
• Establish and maintain an effective and secure communications plan and functioning communicationsequipment for all offices and field 
• Ensure adequate safety and security management systems are in place, enabling programs while mitigating safety andsecurity risks.
• Ensure that the security management plan has appropriate contingency plans developed (updated) and maintained, with contingencyplans being practiced annually.
• Ensure all facilities are managed and equipped to operate safely and 
• Ensure all staff receives safety and security training, orientations, and briefings appropriate to their roles and as determined by the assessed risks in theoperational environment.
• Ensure all safety and security incidents are reported to the designated authority on time (not exceeding 24 hours), and follow-up actions are carried out following the relevant procedures.
• Providea security briefing to all international visitors, new hires, volunteers, and 
• Ensure effective crisis management systems are in place to respond to any critical event per management policies, procedures, and 
• Liaise with government security bodies as needed to ensure compliance with security requirements and approvals.
• Ensure vehicle and staff movements are monitored according to procedures and that necessary safety and security equipment are available and in a serviceable condition.
• Prepare security updates and reports as 

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in Human Resources, Business Administration, or another relevant 
• At least three (3) years of work experience in administration, preferably with a national or international NGO, with knowledge in safety and Security or ready to learn quickly.
• Highly organized and detail-oriented with strong analytical and problem-solving 
• Ability to handle confidential and sensitive information with discretion is
• Ability to work independently, prioritize tasks, meet deadlines, and take 
• Excellent administrative and organizational 
• Good interpersonal skills and ability to work in a 
• Fluency in English and Kinyarwanda required (reading, writing, and speaking);
• Strong computer skills in MS Word, Excel, PowerPoint, and Email
• Ready to perform additional duties assigned by supervision in line with 

If you are interested in this position, please send your detailed e-mail application, High Academic Degree, CV, and cover letter in English by April 8^th, 2025, to Careers@urugowoc.com Please include the position title in the subject line.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. URUGO WOMEN'S OPPORTUNITY

CENTER (WOC) is an equal-opportunity employer, and women and girls are strongly encouraged to apply.