BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Human Resources & Training Manager (Re-Advertised)

Job Location: BRAC International Rwanda/ Country Office, Kigali

About the Role:

The Human Resources (HR) and Training Manager plays a pivotal role in ensuring the efficient and strategic management of BRAC Rwanda organization’s workforce. This position is responsible for leading and managing the HR department and functions, including recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws. The HR and Training Manager ensures that HR practices align with the organization's goals, promoting a positive workplace culture while enhancing employee engagement, productivity, and retention.

Additionally, the HR and Training Manager will be a strategic partner to the senior management team, providing advisory on people management, driving initiatives that support employee development, and leading efforts to attract and retain top talent.

Key Responsibilities:

• Develop, implement, and maintain HR policies and procedures that are aligned with organizational priorities and demands as well as country law. In line with this, to develop HR tools that are supportive of the policies within the organization.
• Update and maintain HR policies handbook.
• Coach and advice management regarding interpretation and execution of HR policies and procedures and compliance with applicable legislation and regulations.
• Support the development of an organizational culture that reflects BRAC values, promotes accountability and high performance, and encourages a team culture of learning, creativity and innovation.
• Manage the performance management system and processes to ensure the performance objective is set appropriately and lead the appraisal process both mid-year and end of year. 
• In close collaboration with hiring managers, take lead in recruitment processes that span the full recruitment cycle from advertisement to employment contracting while ensuring openness and transparency.
• Ensure that employee benefit providers, including those for medical coverage, group life insurance, and workers' compensation, are renewed in a timely manner. Additionally, monitor and ensure adherence to service level agreements (SLAs) to maintain high standards of service delivery.

• Ensure payroll is processed accurately and in a timely manner, while maintaining full compliance with all statutory regulations and requirements.
• Manage and supervise the effective use of HRIS ensuring accuracy of employee details
• Lead in strategic HR and staff compensation related surveys in consultation with the CD and Regional Head of HR.
• Create structured opportunities to encourage learning of direct reports, ensuring continuous performance evaluations and reviews are undertaken as appropriate.
• Oversee and manage the HR department’s budget, including budget planning, forecasting, and allocation of financial resources, ensuring best use of resources to support departmental objectives.
• Advice staff and managers on use and interpretation of the performance management system and advise on managing poor and outstanding performance and linking performance review to annual increments and learning and development.
• Support line managers build and develop the capacity of national staff through the provision of tools and information that relate to coaching, performance management and human resource development plans.
• Develop, implement and manage compensation and benefits policies and schemes (including terms of conditions of employment, contracts and medical insurance) in line with local labor laws and in relation to other INGOs in country.
• Lead the field office in participating in periodic market surveys and make recommendations on pay and benefits based on market data.
• Represent the organization in legal issues, seeking advice from relevant authorities.
• Play an advisory role in disciplinary procedures and grievances including conducting investigations if required
• In close collaboration with the country management teams, take lead in the development of staff wellness/care schemes and ensure that the overall staff wellbeing is taken into consideration through policy and practice.
• In collaboration with the Regional Head of HR, support line managers in change management, restructuring, team building, and addressing organizational challenges through diagnosing issues and working collaboratively with staff and management for solutions.

Safeguarding responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Academic Qualifications:

• Bachelor’s degree in Human Resources Management or a related field. Master’s degree preferred.

Required Skills, Competencies & Knowledge:

• Excellent people management skills including warmth and sensitivity, conversational, able to relate to and effectively communicate with people from different cultures (at various levels within the organization)
• High integrity and a strong sense of professional ethics with proven ability to handle sensitive and confidential situations and documentation.
• Working knowledge of Human Resources practices including good knowledge of Rwanda employment labor laws.
• Proficiency in Microsoft Office products, Google platform, and virtual technologies such as Skype, Zoom.
• Excellent planning and organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes
• Ability to interact positively with all levels of the organization and across organizational and cultural boundaries
• Excellent relationship management skills and ability to communicate in all forms (written, verbal, negotiation, presentation skills)
• Ability to prioritize and deal with competing demands to deliver results.
• Ability to work under pressure and manage tight deadlines.
• Excellent Excel and PowerPoint skills

Experience Requirements:

• Five (5) years of working experience with an International NGO or other international organization; of which four (4) years must have been at senior level; or equivalent combination of both education and experience.

Employment type: Fixed-Term

Salary: Negotiable

About BRAC International:

BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org)

Our Core Values:

Integrity: We approach our work with honesty and integrity.

Innovation: We innovate and iterate to improve our impact.

Inclusiveness: We foster inclusion to reach those who need it most.

Effectiveness: We strive for effectiveness to better serve people in poverty.

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

Qualified and interested candidates are recommended to email their Resume with a signed cover letter in a single PDF format and any supporting documents to recruitmentafrica.bi@brac.net; mentioning a brief academic background, career summary, core competence, notarized copies of academic qualifications and professional certifications (if any) etc. within 250 words.

Please mention the name of the position in the subject bar.

Application deadline: 18^th April 2025

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”