Job Purpose
To administer, coordinate, review, implement and manage BPR Bank Network Infrastructure, to ensure stable operations of the bank’s IT infrastructure.
This includes developing, maintaining, supporting and optimizing key functional areas particularly data center infrastructure that enhance and optimize customer experience and deliver on business needs while retaining secured high network availability, data transmission integrity, and data transmission security across various technology platforms and network services.
Main Responsibilities
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Implement, and maintain the bank's computer network infrastructure, including routers, switches, firewalls, ISE, Cisco Phone, load balancer and other networking devices.
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Provide support on projects in terms of ensuring network connectivity is set up and the job holder will also be responsible for ensuring all required security controls and audit remediation is done.
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Monitor network performance and troubleshoot network issues to ensure optimal operation and minimize downtime.
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Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software
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Collaborate with other IT teams and departments to support the implementation and integration of new applications and technologies into the network infrastructure.
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Implement and maintain network security measures, such as firewalls, intrusion detection/prevention systems, VPNs, and access control systems, to protect the bank's network from unauthorized access and potential threats.
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Ensures that the logical and physical network is performing as required and works with internal and external service providers to repair and restore service as needed.
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Maintain network documentation, including network diagrams, configurations, and standard operating procedures.
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Provide support to head office and all BPR branches on any matters related to network and Provision of timely and high quality and cost-effective network infrastructure to support the bank.
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Service level Application in relation to Telecommunication service providers and Equipment supporting network functions for the Bank
Daily Responsibilities.
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Implement, and maintain the bank's computer network infrastructure, including routers, switches, firewalls, ISE, Cisco Phone and other networking devices.
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Provide support to head office and all BPR branches on any matters related to network and Conduct regular network performance monitoring and analysis, and provide recommendations for improvements or optimizations.
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Collaborate with other IT teams and departments to support the implementation and integration of new applications and technologies into the network infrastructure.
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Identification of network elements that may need to proactively be fixed before failure.
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Act as a second level network level expert to support the branch regional support teams in resolving advanced network issues
Educational qualifications and work experience:
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Bachelor's level degree in Information Technology or related field or in Telecommunications with over 5 years progressive experience in IT environment.
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Professional Qualifications Certified Network Professional e.g CCNA, ITIL, Certified Voice Professional, Certified Security Professional, Certified Network Professional, COTIT, Checkpoint, or any other professional data center network qualifications.
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Master’s Degree in Science or Business Administration is an added advantage.
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3 years of minimum experience in Networking (Routing and Switching, Network Security, SLA Vendor Management, Project Management and customer care.
