MUHABURA SACCO BURERA is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 17 U-SACCOs operating within BURERA District, in accordance with the Government of Rwanda SACCO's consolidation framework.

MUHABURA SACCO BURERA is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following positions at Head office and Branch level:

IT OPERATOR (HARDWARE AND SOFTWARE)

Position: IT operator

Number: 1

Main Responsibilities of IT operator

Under the supervision of Head of operations:

IT Operator Functions:

To work diligently on the assigned work on time and to produce results;
To comply with the instructions of the employer or his/her representative;
To take good care of and manage the equipment assigned to him/her in his/her work;
To be at work and respect working days and hours;
To maintain the confidentiality of work;
To provide basic identification documents before starting work;
To follow the principles and codes of conduct governing the business activities of the Cooperative;
First line support for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
Responds in a timely manner to service issues and requests;
Reviews vendor contracts and coordinates IT hardware purchases;
Ensures proper maintenance of computers peripherals, printer and all other hardware;
Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.

Under the supervision and guidance of the Head of Operations:

Hardware Functions:

Devising and establishing IT policies and systems;
Oversees all technology operations and evaluates them according to established goals;
Supervision of adherence to MUHABURA SACCO BURERA cyber-security policy and related policies;
Monitors IT efficiency;
Responsible for IT security and governance;
Ensures privacy and safeguarding of member data limiting access to member data to authorized users only;
Analyzes the business requirements of all departments to determine their technology needs;
Reviews vendor contracts and coordinates IT purchases;
Manages IT related projects;
Directs and coordinates the implementation of IT operations, projects, and programs, ensuring alignment of IT services with the business needs of the staff;
Train and guide user on using new hardware, hardware maintenance and troubleshoot;
Manages the IT Software and IT Hardware Officers;
Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.

Minimum Requirements

Bachelor’s degree in IT/MIS.
Minimum Three-years working experience in IT/Network field for MFIs/Banks.
Good skills in installation and maintenance of computer and related hardware equipment.
Skill in organizing resources and establishing priorities.
Ability to develop requests for and evaluate proposals in reference to leading-edge information services technology.
Ability to provide strategic guidance and counsel to staff members across all levels.
Knowledge of current trends and developments in information technology.

Application Documents Required

Motivation letter (addressed to the Chairperson of the Board of Directors);
Updated CV;
Copies of academic degrees or professional certificate;
Copy of National ID;
Proof of experience;
Any other relevant supporting documents to prove experience and skills.

Submission Guidelines

All interested and qualified candidates are invited to submit their applications comprising all mentioned documents via email bureramuhaburasacco@gmail.com not later than 22th July 2026 at 16 :00 pm .

Note:

Applications will be received by email only.
Only shortlisted candidates will be contacted for exam.

Done at Burera on 7th July 2026

MUKESHIMANA Claire

Managing Director

MUHABURA SACCO BURERA

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