Job Description
1. Job Title: Data Managers A1/Ao (6 Positions)
I. Summary of Overall Role and Responsibilities
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Collecting, maintaining, and analyzing data following health center’s management plans and procedure;
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Making sure that every employee of the organization knows and understands to a reasonable extent how to make use of the data collected.
II. Key Duties and Tasks
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Ensure timeliness, accuracy, completeness of data collected at the health facilities
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Supervise and provide instructions for workers collecting and tabulating data.
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Collection, analysis, interpretation and production of hospital Statistics
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Report results of statistical analyses, including information in the form of graphs, charts, and tables.
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Consolidate statistical reports from different services/departments and projects operating under hospital.
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Provide reports of birth, death audit, disease surveillance and other HMIS reports to the supervisors
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Data entry and actively participate in internal and external data quality assessment
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Supervise health centers in the catchment area to verify the reliability and quality of data.
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Participate in hospital operational research and monitoring& evaluation activity
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Perform other related duties as required by his/her supervisor
IV. Key Performance Indicators
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Monthly data submission in HMIS
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Monthly coordination data quality review meetings with minutes recorded
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Annual hospital performance report prepared and submitted
Qualifications
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Bachelor’s Degree in Statistics, Applied Mathematics, Environmental Health Sciences, Data Science, Information and Communication Technology, Public Health, Information Systems, Clinical Medicine, Demography, Global Health, Nursing, Global Health, Paramedical with 0 Year of relevant experience
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Advanced diploma in Information and Communication Technology, Clinical Medicine, Environmental Health Sciences, Public Health, Community Health, Nursing, Information Systems, Demography, Global health, paramedical with 0 Year of relevant experience
Required competencies and key technical skills
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Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
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Knowledge on research and data analysis, reporting, budgeting
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Technical understanding of system being analyzed and how it affects the various business units
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Experience in data analysis and report writing
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Understanding of data analysis, budgeting and business operations
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2. Job Title: Cashier A2 (5 Positions)
Summary of Overall Role and Responsibilities
The Cashier will be responsible of collecting daily cash from outpatient and inpatient service users.
II. Key Duties and Tasks
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Submit daily handover the final sum of cash collected to the principal cashier for deposit to bank account of health facility.
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registration payments
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Collect all revenue collected on daily basis from health facility clients/patient
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Deposit all revenues collected to Chief cashier/ accountant
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Deposit all revenues collected to the bank account of the health facility
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Check Receipts Filling of consultations, medicines, complementary tests
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Coordinate the activities of cashiers and reassure entry operations of the fund.
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Perform other related duties as required by his/her supervisor
IV. Key Performance Indicators
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Daily deposit of the collected revenues to the bank account of health facility
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Weekly reconciliation report between invoices/bills issued and records on patients received
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Weekly submission of revenues collection report
Qualifications
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Advanced Diploma in Accounting, Commerce with 0 Year of relevant experience
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A2 certificate in accounting, Commerce and accounting with 0 Year of relevant experience
Required competencies and key technical skills
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Problem solving skills
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Decision making skills
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Proficiency in financial management systems
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Risk Resource management skills
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Analytical skills;
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3. Job Title: Recovery Officers (2 Positions)
Job Summary:
The in charge of recovery will be responsible Transmit invoice to the debtors, Make the monthly report debt situation, To audits of payments and billing services.
General responsibilities
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Transmit invoice to the debtor.
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Make the monthly report debt situation
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Establish circuit payment at the hospital
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Make the evaluation circuit and followed for payment of hospital
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To audits of payments and billing services
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Supervise the billing at the hospital
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Resolve billing members of health insurances
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Do everything else asked by his supervisor in the work
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Observe and respect the values & taboos as developed in the internal regulation rules
Principal responsibilities
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supervise the billing at the hospital
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Resolve billing members of health insurance
Qualifications
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Bachelor’s Degree in Management, Accounting, Finance with 0 Year of relevant experience
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Bachelor’s Degree in finance, accounting management, business administration with specialization in finance, business administration with specialization in accounting, business administration with specialization in Economics or Economics with 0 Year of relevant experience
Required competencies and key technical skills
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Resource management skills
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Ability to maintain discretion and confidentiality
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High integrity and professional ethical standards
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Critical thinking and problem solving skills with ability to propose and implement solutions to moderately complex client
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4. Job Title: Quality Improvement Officer (2 Positions)
I. Summary of Overall Role and Responsibilities
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The Quality Improvement Officer is responsible of the formulation, review, and dissemination of hospital standards.
II. Key Duties and Tasks
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Assist and follow departments in the development and Monitoring the Implementation of Quality Improvement plans
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Assure that Departmental have ongoing quality assurance projects
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Assure that improvement activities are documented and reported within the organization and externally as appropriate
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Coordinate the development and implementation of quality healthcare guidelines
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Design schedules to conduct internal audits to identify discrepancies and areas of improvement
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Distributes copies of policies and procedures to all clinical and administrative units
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Ensure compliance to quality healthcare standards
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Ensure overall coordination of quality assurance quality committee members
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Ensure that all quality improvement documents are well filed and accessible only to authorized staff
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Lead the development of quality improvements projects
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Maintain records of proceedings and actions
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Monitor and measure results from quality improvement projects
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Monitor support Quality Improvement activities
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Monitor the documentation and implementation of policies and procedures Provide monitoring and evaluation support to units.
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Monitor the Implementation of performance based monitoring system
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Monitoring and evaluation of quality healthcare services
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Prepares a list of discrepancies to be presented during management review meetings
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Review and evaluate patients’ medical records, applying quality assurance criteria
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Supervise and lead the development and implementation of policies and procedures
IV. Key Performance Indicators
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Annual accreditation evaluation score (more than 80%)
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Health safety committees are full functional
Qualifications
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Bachelor’s Degree in Environmental Health Sciences, Public Health, Global Health, Nursing, Community Health, Clinical Medicine and Community Health, Paramedical with 0 Year of relevant experience
Required competencies and key technical skills
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Strong critical thinking skills and excellent problem solving skills
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Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
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Proven experience managing and being accountable for continuous quality improvement; mentorship in biomedical services
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Ability to plan, analyze and implement sound practices and procedures
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Ability to apply Quality Improvement methods to identify gaps, implement interventions to improve quality of health services
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Ability to facilitate training and organizing teams
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Ability to seek and synthesize information from a variety of sources and draw solid conclusion based on in depth analysis
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5. Job Title: Administrations and Logistics Officer (2 Positions)
Summary of Overall Role and Responsibilities
The Administration and Logistics Officer is responsible of administrative management, Human resources, Hospital information management, financial resources and assets management, infrastructure, management of material and investment and planning.
II. Key Duties and Tasks
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Coordinate the development of action plan and annual budget for the health facility;
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Budget, procurement plan, and action plan for domestic and donors’ funds;
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Liaise with the Internal or external auditors and participate to the audit implementation recommendations.
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Coordinate the appraisal of monthly/annual staff evaluations
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Review monthly, quarterly and annual report for activities administrative and logistic services.
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Coordination of all logistics activities in the health facility including management of equipment and other assets;
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Management of all administrative matters of Medicalized Health Center
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Supervise Human resource function as per laws and regulations.
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Supervision and coordination of incoming and outgoing correspondences
Qualifications
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Advanced Diploma in Secretarial Studies, Office Management with 0 Year of relevant experience
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Bachelor’s Degree in Secretarial Studies, Public Administration, Administrative Sciences, Management, Office Management, Business Administration with 0 Year of relevant experience
Required competencies and key technical skills
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Resource management skills
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Fluency in Kinyaranda English and or French knowledge of Swahili is an added advantage
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Office management skills
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Knowledge of supply chain management
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Knowledge of management of material resources;
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Analytical skills;
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6. Job Title: Principals Cashier A2
I. Summary of Overall Role and Responsibilities
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The Principal Cashier of Health facility will be responsible for overseeing the collection of daily cash from outpatient and inpatient service users.
II. Key Duties and Tasks
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Handle employee and customer complaints or requests
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Ensure all registers have the correct amount of cash at all times and resolving price checks for customers.
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Coordinate the collection of revenues on daily basis from health facility clients/patient and deposits to the bank account
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Check Receipts Filling of consultations, medicines, complementary tests, etc
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Coordinate the activities of cashiers and reassure entry operations of the funds.
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Maintain schedule for cashiers and ensure coverage during all shifts
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Count cash to ensure daily cash balances in the cash register
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Issue receipts, refunds, discounts
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Perform other related duties as required by his/her supervisor
IV. Key Performance Indicators
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Monthly submission of revenues collection report
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Daily deposit of the collected revenues to the bank account of the health facility
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Weekly submission of cashier’s roster
Qualifications
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Advanced Diploma in Accounting with 0 Year of relevant experience
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Bachelor’s Degree in Economics, Accounting, Finance, management with 0 Year of relevant experience
Required competencies and key technical skills
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Strong critical thinking skills and excellent problem solving skills
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Resource management skills
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Time management skills
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Fluency in Kinyaranda English and or French knowledge of Swahili is an added advantage
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7. Job Title: Social Workers A2/A1
Job Summary:
Social worker assistants support social workers by handling administrative duties and assisting them in ways that allow them to concentrate on dealing with their clients. According to Prospects, the duties of a social worker assistant will vary from position to position.
Principal Responsibilities
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Identify patients social cases
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Constitute the social assistance cases
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Conduct health education to the patient and his family, attend health education sessions to other patients seen in hospital
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Design of the micro-social support services
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Make the necessary support processes of social or abandoned cases and coordinate activities aimed at assisting vulnerable
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Coordinate preparations for the Day of the Sick
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Do anything else requested by his supervisor in the work
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Visiting people at home to check how they are
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following a social worker’s care plan
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Keeping records and writing reports
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going to meetings with your department and other agencies
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Observe and respect the values & taboos as developed in the internal regulation
Qualifications
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Bachelor’s Degree in Sociology, Social Work, Social Studies with 0 Year of relevant experience
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Advanced Diploma in Social Work, Sociology, Social Studies with 0 Year of relevant experience
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A2 In Social Work with 0 Year of relevant experience
Required competencies and key technical skills
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Knowledge and understanding of Rwanda Public service, labour and employment matters
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Ability to exercise tact and discretion in preparing, handling and disclosing information of a confidential or sensitive nature
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Strong interpersonal skills and ability to build relationships with stakeholders and clients
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8. Job Title: Internal Auditor
Job responsibilities
The Internal Auditor will be responsible to make the Audit in all Hospital Departments, joint audit assignment and provide the advice to the Management for the purpose to improve the good management of the internal control and the public financial Management.
II. Key Duties and Tasks
- To prepare annual audit plan and submitted to Hospital Health Committee for Approval
- Preparing Quarterly or Periodical/Annually Execution audit report and submit to Concerned institutions such as Health Committee, District and MOH
- Conduct Audit Assignment in accordance with International Auditing Standards
- Work and Following up the Audit recommendations raised by the External Auditors
- To work with hospitals departments/unit to ensure compliance with international Auditing Standards
- Preparing the Audit procedures to be used the audit exercise
- Conducting audit Risk assessment to be addressed by the Hospital Management and health centers in the catchment area
- To ensure that every client of the health services and other beneficiaries are satisfied with the way in which they are received and attended to in the process of care.
- Perform other related duties as required by his/her supervisor
IV. Key Performance Indicators
- Annual audit plan prepared and submitted before end of the quarter one of every fiscal year to Hospital Health Committee for Approval
- Monthly/ Annually Audit Execution prepared and reported
- Audit Risk assessment conducted twice a year for the hospital and health centers in the hospital catchment area
- Audit recommendations raised both Internal and External well implemented
- Quarterly or Periodical/Annually Execution audit report prepared and submitted to Concerned institutions such as Health Committee, District and MOH
V. Customer expectations
As an Internal Auditor, you play a critical role in ensuring financial integrity, regulatory compliance, and operational efficiency. customers, including hospital management, staff, patients, and regulatory bodies expect you to:
- Ensure the financial integrity of the hospital, including conducting audits to detect and prevent fraud, embezzlement, and other financial irregularities.
- Ensure that the hospital operates in accordance with relevant laws, industry standards, and ethical guidelines.
- Identify and assess various risks, both financial and operational and provide recommendations to the hospital’s management on how to mitigate potential issues.
- Assess the efficiency of hospital operations, including evaluating processes, systems, and controls to identify areas for improvement that can enhance overall efficiency and effectiveness.
- communicate audit findings transparently and work towards enhancing accountability in the use of the hospital’s resources.
- Contribute to quality improvement initiatives by identifying areas for improvement in both financial management and operational processes to enhance the overall quality of healthcare services.
- Assess and ensure the effectiveness of data security measures and reducing the risk of unauthorized access or data breaches.
- Evaluate the adequacy of internal controls and recommend enhancements to safeguard the hospital's assets and resources.
- Communicate audit results promptly, allowing the hospital’s management to take corrective actions and address any identified issues promptly.
- Operate independently, without bias, and adhere to professional standards and ethical principles in conducting audits.
Qualifications
- Bachelor's Degree in Economics, Accounting, Finance with 0 Year of relevant experience
Required competencies and key technical skills
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Research and analytical skills
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Strong coordination skills to support with management of a complex project with many stakeholders;