Job Description

1. Job Title: Accountant Specialists (3 Positions)

Key Responsibilities

Prepare monthly reconciliation of financial statements vs. sales reports (tourism revenues, mortgage registration revenues, investment registration fees, etc.).
Process payments after verifying the accuracy and completeness of the required support documents
Process payments after verifying the accuracy and completeness of the required support documents.
Ensure that all payments and revenues are recorded accurately and in the appropriate accounts.
Provide support in the preparation of financial management work plans and annual budgets.
Coordinate the external audit process in collaboration with the auditor general’s office.

Qualifications

Master’s in Finance, Finance with 1 Years of relevant experience
Bachelor’s Degree in Accounting, Finance with 3 Years of relevant experience
Bachelor’s Degree in Business Administration, Business Management with specialization in Finance with 3 Years of relevant experience

Required certificates

Accounting Professional Qualification recognized by IFAC,(ACCA, CPA) is an added advantage

Required competencies and key technical skills

Thorough knowledge of all public policies, laws and regulations, related to financial management and accounting;
Demonstrated knowledge of the required financial accounting and reporting standards and procedures such as IFMIS;
Good knowledge of the required computer applications and software for accounting;
Thorough knowledge of all public policies, laws and regulations, applicable to financial management and accounting in the public sector;

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2. Job Title: Graphic Design Specialist (2 Positions)

Job responsibilities

Collaborate and strategize with multiple teams for a wide range of materials that include web pages, presentations, branding collateral, signage, internal communication, newsletters, and other various marketing materials.
Develop concepts using innovative software and execute original content using ideal fonts, color, text, imagery and layout.
Perform day to day duties involving design, animation, infographics and other creative works for leading events and projects needed to promote Rwanda under the strategic partnerships for digital communications purpose.
Liaise with RDB Marketing teams to ensure brand consistency online and on social media platforms
Develop, Suggest and implement visual and direct marketing and communications methods to increase Rwanda’s visibility globally.

Qualifications

Bachelors’ Degree in Visual Arts, Communication Design, Graphic Design with 3 Years of relevant experience
Master’s Degree in Visual Arts, Communication Design, Graphic Design with 1 Years of relevant experience

Required competencies and key technical skills

Highly organized with ability to multitask and work well in a fast-paced environment
Knowledge in Multimedia design, Digital media development and Interactive computing;
Deep expertise in design software such as Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, Adobe PDF and Adobe Flash;
Knowledge of technicalities of photography/videography and Editing skills (photo/video);
Excellent creative skills with strong knowledge in Video/Photo Direction;
An understanding of internet programming and scripting languages good working knowledge of the main web;

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3. Job Title: Budget Specialist

Job responsibilities

Participate in the annual budget preparation and recording of the approved budget in the IFMIS system.
Process payments after verifying the accuracy and completeness of the required support documents.
Process payments after verifying the accuracy and completeness of the required support documents.
Manage and prepare monthly, quarterly, and annual cash flow plans, including a monthly operation fund request.
Ensure that all payment processes are recorded accurately and in the appropriate accounts.
Ensure all books of accounts and records related to direct payments are properly filed and under safe custody.
Plan and coordinate the preparation of annual and special budgets, as well as financial accounting systems.

Qualifications

Master’s in Finance, Accounting with 1 Years of relevant experience
Bachelor’s Degree in Finance, Accounting with 3 Years of relevant experience
Bachelor’s Degree in Business Administration with specialization in Finance with 3 Years of relevant experience
Master’s Degree in Business Management with specialization in Finance with 1 Years of relevant experience

Required certificates

Accounting Professional Qualification recognized by IFAC,(ACCA, CPA) is an added advantage

Required competencies and key technical skills

Demonstrated knowledge of the required financial accounting and reporting standards and procedures such as IFMIS
Strong skills in cost analysis techniques and high volume expenditure management;
Demonstrated knowledge of the required computer applications and software for budgeting and reporting;
Excellent skills in public policies, laws and regulations, related to

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4. Job Title: Network Engineer/ Specialist

Job responsibilities

Key Responsibilities

Manage and maintain the organization’s computer systems, including servers, storage, and network devices.
Create, modify, and deactivate user accounts and access permissions as per organizational policies.
Install, configure, and maintain server hardware and operating systems, including Windows and Linux.
Implement and manage data backup and recovery procedures to ensure data integrity and availability.
Apply software and security updates to servers and systems in a timely manner to mitigate vulnerabilities.
Monitor system performance, resource utilization, and server logs to proactively identify and resolve issues.
Ensure that systems are compliant with security standards and policies, including access controls and encryption.
Respond to system outages, security incidents, and technical issues promptly and efficiently.
Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides.
Develop and conduct training sessions for staff on system-related topics and best practices.

Qualifications

Bachelor’s Degree in Computer Science, Computer Engineering, Electronics and Telecommunication Engineering, Information Technology Management, Software Engineering with 3 Years of relevant experience
Master’s Degree in Software Engineering, Computer Science, Computer Engineering, Information and Communication Technology, Electronic and Telecommunication Engineering with 1 Years of relevant experience

Required certificates

Certifications in CCNA, MCSE, MCSD, MCTs(.NET),LAMP/WAMP Framework or MCITP are an added advantage

Required competencies and key technical skills

Strong understanding of networking (routing and switching), system administration (Windows and Linux OS), DBMS and software development
Proficiency in French and Kinyarwanda is an added advantage
Demonstrated strong skills in networking and systems administration;
Highly organized, with high integrity and professional ethical standards;
Professional, detail orientated, proactive and excellent team work skills;

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5. Job Title: Help Desk /Officer (2 Positons)

Job responsibilities

Provide responsive and effective IT support to RDB employees, addressing hardware, software, and network issues.
Diagnose and troubleshoot technical problems reported by users, ensuring timely resolution.
Log and track support requests and incidents, maintaining accurate records of user issues and solutions.
Create and update knowledge base articles and FAQs to assist users in resolving common issues independently.
Communicate clearly and courteously with end-users, providing instructions and guidance for issue resolution.
Promote IT security awareness among users and enforce security policies and procedures.
Gather user feedback on IT services and systems to identify areas for improvement.

Qualifications

Bachelor’s Degree in Computer Science, Information Technology with 3 Years of relevant experience

Required competencies and key technical skills

Proficiency in French and Kinyarwanda is an added advantage
Strong command of written and spoken English;
Ability to multi-task, plan, organize and get things done as required;
Demonstrated strong skills in networking (routing and switching), system administration (Windows and Linux OS), DBMS
Demonstrated strong understanding of ITIL, PMP, CISSP, CISA and other relevant software and security systems;
High integrity and professional ethical standards
In-depth knowledge of computer hardware, software, and networks

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6. Job Title: IT Security Specialist

Job responsibilities

Key Responsibilities

Develop, implement, and enforce IT security policies, standards, and procedures across RDB.
Identify, assess, and remediate security vulnerabilities in systems and applications.
Lead the response to security incidents, conducting investigations, and implementing corrective actions.
Promote a culture of security awareness among RDB employees, providing training and guidance.
Implement and manage security monitoring tools and systems to detect and respond to threats in real-time.

Qualifications

Bachelor’s Degree in Information Management, Software Engineering, Computer Engineering, Information and Communication Technology, Electronics and Telecommunication Engineering with 3 Years of relevant experience
Master’s Degree in Software Engineering, Computer Engineering, Information and Communication Technology, Information Management, Electronic and Telecommunication Engineering with 1 Years of relevant experience

Required certificates

Certifications in CCNA, MCSE, MCSD, MCTs(.NET),LAMP/WAMP Framework or MCITP are an added advantage

Required competencies and key technical skills

Proficiency in programming languages such as Java, JavaScript, PHP, SQL, Python and/or R;
Proficiency in French and Kinyarwanda is an added advantage
Strong skills in ITIL, PMP, CISSP, CISA and other relevant software and security systems;
Demonstrated skills in IT security audits, Vulnerability assessment and remediation;
Detail orientated, proactive with strong team work skills;

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6. Job Title: Software Developer Specialists

Key responsibilities

Design, develop, and maintain software applications and systems that align with RDB’s operational needs.
Write clean, efficient, and maintainable code using relevant programming languages and development frameworks.
Thoroughly test and debug software applications to ensure they meet specifications and user-friendliness.
Integrate new software with existing systems and databases, ensuring data consistency and smooth operations.
Create technical documentation, including code comments, user manuals, and system architecture diagrams.
Collaborate with cross-functional teams, including IT Business Analysts and stakeholders, to ensure software solutions meet business requirements.
Evaluate and recommend technology solutions and tools that enhance RDB’s IT capabilities.

Qualifications

Bachelor’s Degree in Software Engineering, Computer Science with 3 Years of relevant experience
Master’s Degree in Software Engineering, Computer Science with 1 Years of relevant experience

Required competencies and key technical skills

Experience with Linux infrastructures, database, scripting languages including but not limited to SQL (MS SQL), JavaScript, PHP, Python, Perl, Ruby, .NET…;
Strong understanding of networking (routing and switching), system administration (Windows and Linux OS), DBMS and software development
Strong skills in IT infrastructure and systems management, IT Planning and project implementation;
Excellent organizational and project management skills with high integrity and professional ethical standards;
Strong skills in ITIL, PMP, CISSP, CISA and other relevant software and security systems;
Highly organized with attention to detail, and able to proactively identify issues and resolve them;

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7. Job Title: Corporate Contact Management Specialist

Job responsibilities

Providing General legal support and advice on a wide range of issues;
Drafting Contracts, MoUS, analyzing and reviewing laws, orders, instructions, regulations, rules of procedure relating to RDB activities;
Work with legal analyst in preparing judicial or extra judicial legal action on behalf of RDB. Receiving summons and being responsible to prepare rebuttal pleadings for RDB;
Give legal opinions on the management of user department ‘s issues including but not limited to recruitment , contracts and termination of contracts;
Representing RDB in judicial and extra judicial proceedings (Upon accreditation by the Rwanda Bar Association);
Representing the Division in internal and external meetings, conferences, etc under delegation by supervision or any other hierarchical official;

Qualifications

Master’s Degree in Law with 1 Years of relevant experience
Bachelor’s Degree in Law with 3 Years of relevant experience

Required certificates

having a Diploma in Legal practice or a Diploma in Legal Drafting is an added advantage.

Required competencies and key technical skills

Proficiency in French and Kinyarwanda is an added advantage
Flexibility, team player, able to multi-task, and get things done as expected;
Excellent knowledge of public and administrative laws, corporate laws, contract drafting and intellectual property regulatio
Excellent interpersonal skills, detail orientated, proper communication and presentation skills;
Strong knowledge of Rwanda’s legal procedures, policies, laws, regulations and judicial systems;
Ability to handle complex legal cases, navigate the judicial system and draft various contract

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8. Job Title: Corporate Contact Management Specialist

Job responsibilities

Drafting Contracts, MoUS, analyzing and reviewing laws, orders, instructions, regulations, rules of procedure relating to RDB activities;
Work with legal analyst in preparing judicial or extra judicial legal action on behalf of RDB. Receiving summons and being responsible to prepare rebuttal pleadings for RDB;
Work with legal analyst in liaising with lawyers and the attorney General’s Office on litigation concerning RDB;
Give legal opinions on the management of user department ‘s issues including but not limited to recruitment , contracts and termination of contracts;
Representing the Division in internal and external meetings, conferences, etc under delegation by supervision or any other hierarchical official;

Qualifications

Master’s Degree in Law with 1 Years of relevant experience
Bachelor’s Degree in Law with 3 Years of relevant experience

Required certificates

having a Diploma in Legal practice or a Diploma in Legal Drafting is an added advantage.

Required competencies and key technical skills

Excellent knowledge of public and administrative laws, corporate laws, contract drafting and intellectual property regulatio
Excellent interpersonal skills, detail orientated, proper communication and presentation skills;
Strong knowledge of Rwanda’s legal procedures, policies, laws, regulations and judicial systems;
Ability to handle complex legal cases, navigate the judicial system and draft various contract

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9. Job Title: Procurement Specialist

Job responsibilities

Prepare annual procurement plans in accordance with the strategic and action plans for the implementation of program activities and ensure its implementation on a timely and efficient manner;
Ensure that all procurement activities are carried out in accordance with the procurement plan as approved by the Senior Management of RDB;
Prepare necessary procurement documentation for services, goods and works including the preparation of advertisements, identification of possible suppliers/contractors, preparation of bidding documents, Request for Quotations, Request for proposals, opening reports, evaluation reports, price market research, obtaining the necessary clearances (from RPPA, Tender Committee and Partners);
Assisting in negotiation of contracts with selected consultants/suppliers. Arrange for signing of contract and distributes them to appropriate authorities;

Qualifications

Master’s Degree in Law, Civil Engineering, Supply Chain Management, Electronics Engineering with 1 Years of relevant experience with 1 Years of relevant experience
Bachelor’s Degree in Law, Civil Engineering, Procurement, Purchasing and Supply Chain Management, Civil Engineering, Electronical Engineering with 3 Years of relevant experience

Required competencies and key technical skills

Understanding of public procurement laws and procedures in Rwanda
Proficiency in French and Kinyarwanda is an added advantage;
Strong written and verbal communication with strong presentation skills
Demonstrated experience in managing high value procurement contracts;
Strong knowledge of Rwanda’s public procurement procedures, management, policies, laws and regulations;
Demonstrated knowledge of the e-mucyo procurement system and any other procurement systems;
Strong contract negotiation and supplier management skills with high professional and ethical standards;
Flexibility, team player, able to multi-task, and get things done as expected;

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10. Job Title: HR Specialist Operations Specialist

Job responsibilities

Recruiting staff – this includes adjusting staff job descriptions and position specifications, preparing job adverts, following up applications, shortlisting, interviews, selecting candidates and concluding the hiring process as required;
Prepare induction package per position and facilitate in induction training process as required;
Facilitate and manage all offices annual leave plans as per law and report weekly/monthly/quarterly the status;
Monitor, evaluate and share with supervisors the compliance of leave management on timely basis;
Regularly report consultants and experts contract status and work with concerned departments and proposed their renewal where applicable;
Facilitating department to get internees and report regularly the status as required;
Any other related assignment as may be directed by superior(s).

Qualifications

Master’s Degree in Management, Business Administration with specialization in Human Resource and 1 Years of relevant experience
Bachelors Degree in Management, Business Administration with specialization in Human Resource and 3 Years of relevant experience

Required competencies and key technical skills

Strong knowledge of the laws, policies, procedures and standards in relation to labour and performance management;
Demonstrated ability to effectively use the required computer programs and applications such as IPPIS:
Strong ability to work under pressure, multi-task and deliver as expected;
High levels of integrity, confidentiality with high professional and ethical standards
Excellent Communication, report writing and presentation skills;

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11. Job Title: HR Specialist Operations Specialist

Job responsibilities

Recruiting staff – this includes adjusting staff job descriptions and position specifications, preparing job adverts, following up applications, shortlisting, interviews, selecting candidates and concluding the hiring process as required;
Prepare induction package per position and facilitate in induction training process as required;
Facilitate and manage all offices annual leave plans as per law and report weekly/monthly/quarterly the status;
Handling all related staff welfare such us health/fitness, sports competitions and occupational safety;
Regularly report consultants and experts contract status and work with concerned departments and proposed their renewal where applicable;
Facilitating department to get internees and report regularly the status as required;

Qualifications

Master’s Degree in Management, Business Administration with specialization in Human Resource with 1 Years of relevant experience
Bachelors Degree in Management, Business Administration with specialization in Human Resource with 3 Years of relevant experience

Required competencies and key technical skills

Strong knowledge of the laws, policies, procedures and standards in relation to labour and performance management;
Demonstrated ability to effectively use the required computer programs and applications such as IPPIS:
Strong ability to work under pressure, multi-task and deliver as expected;
High levels of integrity, confidentiality with high professional and ethical standards
Flexibility, team player, creative, self-starter with ability to balance staff welfare programs
Excellent Communication, report writing and presentation skills;

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12. Job Title: Customers Care Specialist

Job responsibilities

Serve as the first point of contact for customers (in person, by phone, email, or other channels).
Respond promptly and professionally to customer inquiries, requests, and complaints.
Provide accurate information on products, services, policies, and procedures.
Escalate complex or unresolved issues to the appropriate department or supervisor.
Prepare and submit regular reports on customer queries, complaints, and satisfaction trends.
Work closely with other departments (e.g., Sales, Technical Support, Finance) to resolve customer issues.

Qualifications

Bachelor’s Degree in Sociology, Marketing, Public Relations, Marketing, Mass Communication, Social work with 3 Years of relevant experience
Master’s Degree in Public Relations, Sociology, Social Work, Mass Communication, Marketing with 1 Years of relevant experience

Required competencies and key technical skills

Good understanding of basic computer skills and the ability to learn how to use proprietary software quickly.
Good leadership and interpersonal skills with ability to work with others to resolve customer complaints;
Self-motivation, ability to multitask and pay close attention to small details;
Critical thinking ability to provide answers to customer questions as well as resolutions for various issues that may arise;
Ability to prioritize tasks and complete them in a high-pressure environment;

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13. Job Title: Customers Care Specialist

Job responsibilities

Serve as the first point of contact for customers (in person, by phone, email, or other channels).
Respond promptly and professionally to customer inquiries, requests, and complaints.
Provide accurate information on products, services, policies, and procedures.
Handle and resolve customer complaints in a timely and efficient manner.
Escalate complex or unresolved issues to the appropriate department or supervisor.
Prepare and submit regular reports on customer queries, complaints, and satisfaction trends.
Work closely with other departments (e.g., Sales, Technical Support, Finance) to resolve customer issues.
Share insights and feedback from customers to help improve products, services, and processes.
Guide customers on how to use services or products effectively.
Provide updates on new services, offers, or policies relevant to customers

Qualifications

Bachelor’s Degree in Sociology, Public Relations, Marketing, Mass Communication, Social work with 3 Years of relevant experience
Master’s Degree in Public Relations, Sociology, Social Work, Mass Communication, Marketing with 1 Years of relevant experience

Required competencies and key technical skills

Good understanding of basic computer skills and the ability to learn how to use proprietary software quickly.
Good leadership and interpersonal skills with ability to work with others to resolve customer complaints;
Self-motivation, ability to multitask and pay close attention to small details;
Critical thinking ability to provide answers to customer questions as well as resolutions for various issues that may arise;
Ability to prioritize tasks and complete them in a high-pressure environment;

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14. Job Title: Digital & Visual Content Producer Specialist

Job responsibilities

Produce and upload photos and videos for RDB.
Edit images and videos for RDB.
Ensure coverage of RDB events.
Supervise and coordinate multimedia content production.
Define terms of reference for AV service providers.
Design a cluster-based AV production.

Qualifications

Bachelors’ Degree in Photography, Visual Arts, Digital Media, Creative Design with 3 Years of relevant experience
Master’s Degree in Photography, Visual Arts, Digital Media, Creative Design with 1 Years of relevant experience

Required competencies and key technical skills

Demonstrated ability to professionally handle video and photo equipment;
Strong creative skills with demonstrated video/photo direction skills;
Ability to understand and apply fundamental concepts and principles of a professional discipline relating to Audio-Visual content and deliver it to the public (audience);
Demonstrated experience in factual journalism, film or television production;
Knowledge of technicalities of photography/videography and Editing skills (photo/video);

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15. Job Title: Visual Content Officer

Job responsibilities

Produce and upload photos and videos for RDB.
Edit images and videos for RDB.
Ensure coverage of RDB events.
Supervise and coordinate multimedia content production.
Define terms of reference for audio-visual service providers.
Design a cluster-based audio-visual production.

Qualifications

Bachelors’ Degree in Photography, Visual Arts, Digital Media, Creative Design with 0 Year of relevant experience

Required competencies and key technical skills

Proficiency in French and Kinyarwanda is an added advantage
Demonstrated ability to professionally handle video and photo equipment;
Ability to understand and apply fundamental concepts and principles of a professional discipline relating to Audio-Visual content and deliver it to the public (audience);
Demonstrated experience in factual journalism, film or television production;
A strong sense for picture composition;
Knowledge of technicalities of photography/videography and Editing skills (photo/video);
Excellent creative skills with strong knowledge in Video/Photo Direction;

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