Job Description: Knowledge and Learning Specialist

Job Title: Knowledge and Learning Specialist

Reports to: Monitoring, Evaluation and Learning Manager IYU Project

Location: Water For People in Kigali Office

Annual Salary range: RWF 14,906,024 - 28,639,656

Supervisory Duties: N/A

Water For People is an international non-governmental organization (NGO) that works with people and partners to develop innovative and long-lasting solutions to the water, sanitation, and hygiene problems globally. The organization strives to continually improve, experiment with promising new ideas, and leverage resources to multiply its impact.

Water For People is currently operating in 9 countries including Rwanda where the organization is supporting WASH in the districts of Rulindo, Kicukiro, Gicumbi, Karongi and Gisagara. Ten more districts are supported under the USAID-funded Isoko y’Ubuzima Project.

With a shared passion for our mission, our values guide how we act and interact based on five core pillars:

• Collective Transformation: We believe in the power of collective
• Environmental Stewardship: We are committed to being responsible stewards of the environment.
• Integrity: We act honestly and transparently to inspire trust.
• Courage: We encourage brave exploration of new ideas and informed risk-taking.
• Amplify all Voices: By putting people first, celebrating diversity, and pursuing justice, we prioritize our shared humanity.

PURPOSE OF THE POSITION

The main purpose of the Knowledge and Learning Specialist is to drive the learning agenda in the IYU project by leading or co-leading the design, content development, packaging, and dissemination of the project’s learning products, documenting the project outcome and lessons, developing the learning products in the four areas of focus of the IYU Project, and sharing the learning with key stakeholders.

JOB SUMMARY

The knowledge and learning Specialist will serve as the focal point for IYU Project knowledge management and learning, ensuring proper documentation, knowledge sharing, and dissemination of best practices to enhance the program's overall impact and effectiveness.

III. JOB DUTIES AND RESPONSIBILITIES

Learning Agenda

• Lead or co-lead the design, content development, packaging, and dissemination of the project’s learning products.
• Ensure the timely completion of learning products through close monitoring and effective communication with team members about the backward planning milestones and commitments.
• Utilize internal and external learning forums, such as Webinars, conferences, thematic working groups, and donor-sponsored learning meetings, to showcase the project's achievements and lessons.

Outcome Harvesting

• Identify and document planned and unplanned project outcomes and lessons learned through site visits and key informant interviews with project staff, community members, and public and private sector counterparts.
• Work as a knowledge champion and help support process documentation, good practices, and IYU Project success stories compilation.

Flagship Activities

• Lead the development of learning products focused on four flagship components of the Isoko y’Ubuzima project:

• WASH systems strengthening at the national and district levels
• Market-Based Sanitation.
• Reduction of Non-Revenue Water.
• Strengthening of the private sector in WASH.
• Collaborate with all consortium members' local and global offices to amplify the sharing of these learning products with the Government of Rwanda, donors, and global WASH stakeholders.

Primary working relationships

• Chief and Deputy Chief of Party
• Monitoring, Evaluation, and Learning (MEL) Manager
• Technical Leaders of consortium members
• Communications and Outreach Specialists
• Advocacy and Influence Managers

Relevant Work Experience

• 4 - 6 years experience in developing learning products, knowledge management plan, community mobilization, documentation, campaign management, stakeholder management,
• Having worked for International NGOs in a similar or related position.

REQUIRED QUALIFICATIONS AND SKILLS

• Bachelor’s degree or master’s in social sciences, international development, public relations, communications, or journalism.
• Good understanding of knowledge management systems.
• Excellent written and communication skills, including fostering productive working relationships with strategic partners and diverse stakeholders.
• Proficient in MS O
• Ability to coach and motivate colleagues with key learning messaging and skills.

TRAVEL REQUIREMENTS

This role may require them to travel to the areas of Water For People’s operations and other parts of the country to execute his/her responsibilities and also travel out of the country as work may dictate from time to time.

Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and our supply chain and to having a drug-free workplace. During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency; this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection, and hiring processes, including important policies regarding employee conduct.

Water For People is an equal opportunity employer that is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. Water For People strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, Parental status, genetic information, political affiliation, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:

• Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.
• Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation. This will enable us to feel welcome, supported, and valued.
• Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
• Have a diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services that are available to Everyone Forever.

• Safeguarding

Water for People is committed to safeguarding children, young people and vulnerable adults, and expects all employees, volunteers and partners to share the same commitment. We believe every employee, stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, discrimination, intimidation and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Water for People holds a zero-tolerance policy against sexual exploitation, discrimination, exploitation, abuse and harassment. Violations to stated policies will be subject to corrective action up to and including termination of contract.

If interested, apply through this link

Application deadline: 17 January 2025

Note: Women are encouraged to apply