Matron / Patron

COUNTRY PROGRAM MISSION:

Alight Rwanda, formerly known as the American Refugee Committee, has been a key player in delivering impactful humanitarian programs since 1994. Operating in all six refugee camps in Rwanda, Alight provides integrated services in protection, health, livelihoods, and community development. The organization has pioneered initiatives like the SASA! methodology to promote gender equality, reduce GBV, and empower vulnerable populations. By fostering resilience and innovation, Alight Rwanda continues to make meaningful and sustainable contributions to refugee and host communities.

PRIMARY PURPOSE OF THE POSITION:

Provide day-to-day supervision, care, and safeguarding of refugees in ETM, ensuring a safe, dignified, and protective environment.

KEY RESPONSIBILITIES

1.Residential Care and Supervision

• Oversee daily routines and living conditions
• Ensure safety, hygiene, and dignity of residents

2.Protection and Safeguarding

• Identify and report protection risks
• Ensure adherence to PSEA and safeguarding standards

3.Support to CP & GBV

• Support identification and referral of vulnerable individuals
• Provide basic psychosocial support

4.Monitoring and Reporting

• Conduct regular checks
• Report incidents and maintain records

5.Resident Engagement

• Promote peaceful coexistence and participation

6.Coordination

• Work with protection, health, and ETM teams

7.Accountability

• Support feedback and complaint mechanisms

QUALIFICATIONS

• Diploma or secondary education
• 2–3 years relevant experience
• Knowledge of CP, GBV, safeguarding

CORE COMPETENCIES

• Communication and interpersonal skills
• Integrity and professionalism
• Teamwork

LANGUAGES

• English and Kinyarwanda required
• Other languages an asset

WORKING CONDITIONS

• Based in ETM Gashora
• Shift work required

SAFEGUARDING

Alight has zero tolerance for SEA. All staff must adhere to safeguarding policies.

CORE VALUES AND COMMITMENT

The successful candidate must demonstrate a strong commitment to Alight’s mission and values, including respect, accountability, compassion, integrity, and inclusion. The Matron/Patron is expected to actively promote safeguarding, gender equality, and ethical programming in all aspects of their work.

APPLICATION GUIDELINES:

Interested and qualifying candidates should submit applications to ALIGHT Rwanda Executive Director – to include 1 page Cover Letter, degree, ID,an updated CV (max. 3 pages), and three names (plus titles & contacts) of relevant professional referees, to include most current Employer/ Supervisor ( All in one document) – to the following email address only: RWJobs@WEAREALIGHT.ORG with the position applied for CLEARLY indicated in the subject line.The deadline for submission of applications is May 5^th, 2026 at 23:59. Only shortlisted candidates will be contacted.

Alight is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. Alight complies with all applicable laws governing nondiscrimination in employment.