Background:

KT Rwanda Networks, Ltd (“KTRN Ltd”) is a licensed company that has been incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing & installing 4G LTE advanced technology within Rwanda.

In order to effectively accomplish its business objectives, KTRN Ltd is looking for a qualified and competent candidate to fill the vacant position below:

Position: NOC Engineer

Key Responsibilities:

• Monitor LTE and fixed network infrastructure to ensure stable network performance 24/7
• Identify, analyze, and resolve problems involving network connectivity, application performance, and security.
• Analyze network, application, and infrastructure issues, diagnosing both hardware and software problems.
• Ensure that network availability and performance is at an optimum level.
• Maintain patch and update management; manage change requests; and escalate issues and outage.
• Manage the SLA/KPI as mandated.
• Perform routine maintenance on equipment and network, including backup and recovery.
• Communicate and collaborate closely with KTRN partners and Field engineers.
• Provide telephone network and application support, conducting 1^st and 2^nd line support troubleshoots and diagnose network, server, and application issues.

Qualification, Experience, Skills & Competencies required:

• Bachelor’s Degree in Computer Science, IT, Telecommunication Engineering or other related fields.
• Extensive Experience working as an NOC engineer
• 2+ years’ experience in systems engineering or network management.
• Prior experience maintaining and managing routers, switches, firewalls, and access points.
• Applicants should be Rwandans
• Ability to work independently and as part of a team.
• Having graduated with a Distinction at the University.
• Being able to work day shift, night shift, and during weekends.

Interested candidates who meet the above requirements should submit their application letters accompanied with their CVs and copies of certified Degree(s) online addressed to the Human Resources management of KTRN, located at KG 7 Avenue, 7^th Kigali Heights, to the below email: recruits@ktrn.rw

The deadline for submission of applications is scheduled on 29^th/01/2025. Only at 5pm shortlisted candidates shall be contacted.

KTRN Management