World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2026-2030 seek to reach 2.5 million of the most vulnerable children. This is done through programming in Child Protection, Education, Nutrition and WASH, and Poverty Alleviation (Resilience and Livelihoods).

World Vision Rwanda seeks to hire a qualified, dedicated and experienced Rwandan national for the People and Culture Admin & HRIS Officer role, joining an established and experienced team. This position will be based in Kigali, Rwanda and reports to the People and Culture Manager. 

Purpose of the position:

The People and Culture (P&C) Admin & HRIS Officer, will play an important role in supporting P&C/HR business operations through provision of apt general administration support, as well as effective, efficient, accurate and up-to-date employee information and records management, including oversight and timely updating of key P&C processes tracking tools, all of which will be very critical and almost central across the employee life cycle, in supporting the effective and proper advancement of key P&C processes and function including, recruitment & onboarding, contract management, compensation and benefits administration, performance management process, learning & development, employee relation, and staff transition among other things, while ensuring at all times that policies and standards, including the labour law are adequately complied with, as we also advance contribution to measurable improvement of the well-being of vulnerable children and communities in Rwanda, in line with the Organisational and People & Culture strategic goals and objectives.

MAJOR RESPONSIBILITES

P&C/HR Administration:

• Provide administrative support to the P&C team, including scheduling meetings, taking meeting minutes and following up on action items.
• Assist in the coordination of training and development initiatives for staff members.
• Manage staff ID cards preparation and distribution.
• Provide quality customer care service to staff and visitors to the P&C office.
• Ensure efficient running of office equipment and follow up on maintenance and repairs.

End Results

• Effective and efficient administrative support to the P&C team, staff members and visitors to P&C office.

HRIS & Employee Records Management

• Maintain accurate and up-to-date employee records, including personnel files and information, both in the system and in hard/electronic files.
• Ensure compliance with local labour laws and organizational policies regarding record-keeping and data protection.
• Handle periodic bulk filing, i.e., contract renewals, merit letters, and policies
• Shall be the WV Rwanda HRIS (Workday) super user and responsible for maintaining and updating the HR data and information in the HRIS system.
• Ensure that all available Workday system modules are fully operational with accurate and complete information for decision-making.
• Facilitate and induct all employees, including new staff onboard on how to explore and adequately use the Workday (HRIS) system, which mainly includes the Employee Self Service as well as Manager Self Service options.
• Shall be the contact person to support both P&C and staff in general, on all issues pertaining to the Workday system, including induction/orientation/ and refresher on any new developments and/or changes in the functionality/modules, working in conjunction with the P&C Business Partner and/or P&C Manager.
• Produce reports and analysis from the Workday (HRIS) System for data quality assessment and other key performance measures required by WV.
• Produce reports on recruitment process, gender diversity, performance management, staff turnover, workforce planning and any other key metrics, for P&C and Senior Leadership decision making.
• Oversee the monitoring and timely updating of key P&C business processes tracking tools, and databases, for enhanced operational effectiveness, efficiency and compliance.

End Results

• Staff files are kept secure with high confidentiality
• Periodic bulk filing is promptly done
• A quality archiving system for the former staff file is in place
• Staff information, on all platforms and formats, is always up-to-date and accurate.
• An effective data management and analytics system to inform appropriate decision-making.

Recruitment and onboarding support

• Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting reference and background checks.
• Maintain a database to track the status of recruitment, onboarding, induction, probation, and confirmation processes on a regular basis.
• Support new hire onboarding, including preparing offer letters, scheduling orientation sessions, and ensuring all necessary paperwork is completed.

End Results

• Effective end-to-end recruitment process
• Recruitment tracking is updated on a regular basis
•  All necessary recruitment documentation properly recorded
• New staff are quickly integrated

Benefits Administration:

• Assist employees with inquiries related to benefits, including health insurance and other employee benefits.
• Manage medical insurance cards requisition, distribution and cancellation.
• Maintain a file of staff changes that affect their salaries (new hires, leavers, transfers, promotions, etc.). 

End Results

• Staff benefits are effectively administered
• Information needed to process the payroll is readily available

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

• Minimum of two years of experience in human resources administration or related role, preferably in an NGO setting.
• Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
• Strong attention to detail and accuracy in data management.
• Excellent communication and interpersonal skills.
• Ability to maintain effective working relationships with all levels of staff
• Proficiency in the Microsoft Office suite
• Prudence in handling and managing confidential and sensitive information 
• Good writing skills 

Required Education, training, license, registration, and certification

• Bachelor’s degree in Human Resources, Business Administration, or related field. (If the degree is issued by a foreign institution, an equivalence certificate from the Rwanda Higher Education Council (HEC) will be required.)
•  Relevant trainings

Preferred Knowledge and Qualifications

• Experience in Human Resource Information Systems (HRIS 
• Knowledge of the local labour legislations.

Salary:

The salary is commensurate with qualifications and experience. 

NB: Women are highly encouraged to apply. 

How to apply:

Should you wish to apply for this position, please go: 

https://worldvision.wd1.myworkdayjobs.com/en-US/WorldVisionInternational/details/People-and-Culture-Admin---HRIS-Officer_JR46483?locationCountry=db69d806446c11de98360015c5e6daf6

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system; CVs received via email or standard post will NOT be considered. 

In case you face any challenges in applying, please let us know at wvrwanda-recruitment@wvi.org(no applications will be accepted through this email).

The closing date for submission of applications is 30th November 2025;no late applications will be accepted. World Vision is committed to adult and child safeguarding and does not employ staff whose background is not suitable for working with children and vulnerable adults. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

It is also important to note thatWorld Vision is a Christian humanitarian organization with a mission centered on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.