Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) - Product Owner

Are you ready to embark on a transformational journey in a complex IT environment that is heavily data- driven? We are seeking an exceptional individual to join us as the Product Owner to be part of a team that is implementing our transformation towards the development of relevant products and services for our members.

As the Product Owner, you will drive implementation initiatives that are geared to adopt cutting edge processes in product development that are relevant to market needs and use technology as a catalyst in product and service development.

If you possess a relentless commitment to operational excellence, a passion for driving change, and the ability to navigate complex organizational environments, then we invite you to join our transformative journey. In this pivotal role, you will have the unique opportunity to position RSSB products and services that speak to the needs of our customers in the market.

Reporting to the Manager, Product, the Product Owner will lead the product development process, working closely with cross-functional teams to ensure that the product meets customer needs and aligns with the company’s overall goals.    

About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.

Key Duties and Responsibilities

1. Develop and maintain a product roadmap that aligns with the company’s goals and objectives 

2. Work with stakeholders to understand customer needs and market trends 

3. Work with the development team to define product requirements and prioritize features 

4. Ensure product development meets customer needs and aligns with the product roadmap 

5. Monitor product performance and report on metrics 

6. Guide product marketing strategies 

7. Manage the product backlog end-to-end

8. Coordinate product launch activities 

9. Perform any other duties related to the product field as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

1. Bachelor’s degree in business, Information system or related field

2. 2 + years of experience as a product owner, product manager or business analyst

Key Competencies

Technical Competencies:

1. The incumbent must have in-depth knowledge of product development processes and software development methodologies

2. The role holder must have sound experience in product development, market analysis, and user experience design

3. The incumbent must have a strong understanding of customer needs, market trends, and competitive landscape 

4. The role holder must have the ability to prioritize features and make decisions based on data 

Behavioral Competencies: 

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike

3. Must be open to change and adapt established methods for new uses within the institution

Additional Information

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 9th Monday, December 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer