CAREER OPTIONS AFRICA GROUP

SALES MANAGER - RWANDA

Background Information

Career Options Africa Group is a HR Consultancy firm specialized in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan.

Our client, located in Kigali, Rwanda, is actively seeking a dedicated and knowledgeable sales manager professional to join their exceptional team.

THE JOB

As the Sales Manager, you will ensure end-to-end management of all KP accounts within the portfolio, Provision of professional hygiene solutions to KP customers, whilst meeting overall KP Divisional Sales and Debt targets on a month-on-month and YTD basis. Focusing upon business development through introducing new products to existing clients by range and cross selling and prospecting for new customers. Ensuring the company’s objectives are met and set targets are achieved, whilst continuing to provide excellent customer service to all clients by making sure any representation made on behalf of the company is of impeccable standards, ensuring their effective management, growth and development of KP accounts. Managing the Consumer Sales Account Developer by tracking KPIs, coaching, performance reviews and supporting in issue resolution and guidance.

MAIN TASKS AND RESPONSIBILITIES.

• Manage a portfolio of KP accounts ensuring continuous growth in sales and achievement of targets is a must, debt collection and cross selling product range, continually expanding by region.
• Undertake account and relationship management by providing information regarding hygiene solutions and training developments.
• Managing debt collection, by ensuring all accounts operate within their agreed credit limits, and all receivables are collected within agreed date of statement.
• Undertake customer visits via a predetermined itinerary – 20-day planner, ensuring positive one-on-one relationships with key personnel, top to bottom, to maintain customer satisfaction.
• Guide Distributor Sales Representatives and manage Account developer, ensuring set targets are in place and are achieved by providing the necessary support.
• Schedule monthly distributor performance review meeting and ensure all involved parties attend and are adequately prepared.
• Attend any scheduled distributor cross functional team business review meetings and ensure all issues impacting the business are considered and action agreed on are carried out before meeting within agreed timeframes.
• Aligning with the distributor and Account development teams on the reports required and ensuring that the reports are accurate, beneficial and shared with insights and recommendations as per agreed timelines
• Managing stocks at all times at customers premises, product performance to meet customers’ expectations and on-time re-ordering.
• To work with the Finance department to ensure all customers’ accounts are fully reconciled with appropriate credit limits and all statements are distributed on time all the time.
• To work with the invoicing and dispatch teams simultaneously, establishing stock availability to meet daily orders, on-time delivery of orders and arrange alternatives such assisting in making urgent customer deliveries if necessary.
• To proactively resolve problems both common and unusual in nature, consulting the HOPS for further guidance when policy decisions are to be made.
• To maintain the strictest level of confidentiality and professionalism when dealing with information concerning the Company including salaries, company performance, pricing policies, marketing plans, new products development and any other information.
• To conduct continuous competitor product and pricing surveys within the division
• Application service sheets filling for top 20 customers on a month-on-month basis
• Periodic KP customer training on hygiene solutions
• Timely provision of daily customer visit reports, actions, 20 day planners via Zoho CRM.
• Performance reports – done monthly on debt factor, new business development and sales achievement versus target
• Perform any other duties that may be assigned to you by your supervisor

QUALIFICATIONS

The job holder should have the following qualifications.

1. Bachelor’s degree in Sales and Marketing or related field.
2. At least 3 years’ experience in sales and marketing or related field
3. Must have a valid driver’s license

THE RIGHT PERSON FOR THE JOB

The ideal candidate should possess the following skills and competencies.

• Excellent interpersonal and communication skills
• Ability to work under pressure to meet set deadlines while ensuring set objectives are achieved.
• Excellent problem-solving skills.
• Good leadership skills
• Team player

WHAT WE ARE OFFERING THE RIGHT PERSON

We are offering a competitive salary and benefits package commensurate with experience and qualifications.

HOW TO APPLY

Send CV only to recruitment_rw@careeroptionsafricagroup.com by 20^TH December 2024 subject heading, as SALES MANAGER-RWANDA. However, applications will be reviewed as they are received, and qualified candidates called for an interview as soon as their CVs are received. Kindly indicate current, last or expected salary in the CV.

Candidates who do not hear from us by this date should consider their applications unsuccessful.