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Senior Manager Ecosystem and Value chain at KCB Rwanda

Senior Manager Ecosystem and Value chain
KCB Rwanda

Job description

Main Responsibilities:

  • Develop and execute comprehensive strategies to create new business opportunities for the bank in collaboration with senior management to accelerate revenue growth and build sustainable business. 
  • To lead and direct synergies between business units (corporate, retail, treasury & DFS), enabling functions and subsidiaries in driving and delivering optimal ecosystem and value chain opportunities for overall growth of the bank’s revenue. 
  • Delivery of sales, revenue and balance sheet targets for value chain business. 
  • To establish and sustain a customer-centric culture, leveraging on people and technology. 
  • Act as the custodian for optimal ecosystem service delivery and trusted customer experience to ensure client retention and loyalty. 
  • Establish relationships with key value chain clients and business influencers in the country/regional customers. 
  • Identify new business opportunities/ target markets and collaborate with product teams to develop and commercialize product solutions 
  • Work with business functions to design tailored financial solutions for different ecosystem participants including development of value-based pricing mechanisms, focusing on creating innovative solutions with quick adoption of technology-driven solutions and catalyzing utilization of these solutions. 
  • Ensure strong cross-selling of bank products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank. 
  • Develop and implement processes and procedures that promote the growth of ecosystems banking. 
  • Drive and manage the relevant ecosystems forums and provide input into portfolio reports on excess management, revenue and net profit growth relevant to ecosystems. 
  • Develop and maintain productive strategic relationships with key stakeholders and partners. 
  • Maintain a detailed and current understanding of the industry; (at a macro specific, current market structures; regulatory requirements and issues) to ensure opportunities and risk mitigation. 
  • Manage the risks for ecosystems within the regulatory and compliance framework of the Bank and ensure compliance with Bank’s policies, procedures, and regulatory requirements. 
  • Lead, motivate, and continuously develop a credible high performing team.

Daily Responsibilities. 

  1. Review of portfolio performance
  2. Customer engagements alongside relationship managers.
  3. Stakeholder engagements with business functions on business performance
  4. Monitoring business performance within the assigned ecosystem
  5. Review and presentation of data and reports to Head and business segments.

Educational qualifications and work experience:

  1. Bachelor’s degree in or any business related.
  2. Professional qualification in any related field
  3. At least Eight (8) Years’ experience in Sales and business development, Relationship and stakeholder management, Ecosystem banking, Management reporting and presentation, Project management, Fintech/digital financial services, Business (performance) analysis, Credit/lending, Banking operations.
  4. Master's Degree is an added advantage
Job Summary

Published On: 2025-05-17
Number of positions: 1
Job Type: Jobs
Deadine: 2025-05-27
Readby: 552

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