Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Officer, Learning and Development. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed towards providing career progression guidance and pathways that are accessible to all staff, embedding inclusion in career practices.

This role offers a unique opportunity to design and deliver creative, agile learning solutions that adapt to the evolving needs of the organization, as well as prepare, implement, and evaluate a comprehensive training and development strategy and annual plan that ensures all learning and development initiatives are accessible to all staff members.

Reporting to the Manager, Performance and Talent, the Senior Officer, Learning and Development will be responsible for elaboration, coordination and implementation of staff training and career development strategy and initiatives.

About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB's vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country's GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda's population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

Key Duties and Responsibilities

• Manage staff under his/her direct supervision
• Identify skills and talent gaps and recommend the required action
• Ensure effective preparation and implementation of staff training and development strategy and annual training plan
• Prepare annual training budget and related market survey
• Initiate payment of executed trainings to the relevant stakeholders
• Ensure effective management of professional and academic interns and prepare responses related to the academic research requests
• Coordinate the evaluation of staff learning and development activities and the implementation of the training matrix and budget
• Ensure all aspects of learning and development, are focused on diversity and inclusiveness to ensure accessibility to all staff

• Design career matrices and career experience maps, to ensure that talent experiences, including internal mobility and development programs, are inclusive and align with optimal employee career experience
• Ensure effective management of inhouse trainings and the availability of required training materials
• Ensure that trainings of trainers are regularly and consistently done to enhance inhouse capacity building and development
• Initiate request and follow up training contracts and ensure their successful implementation
• Provide career progression guidance, and career pathways accessible to all staff, offering equal opportunity for all and embed inclusion into all career experiences practices
• Ensure the provision of creative, innovative, and agile learning interventions that meet the changing cultural needs of RSSB
• Perform any other duties related to Learning and Development function as may be assigned from time to time

Key Qualifications and Experience

The successful candidate must have at least:

• Master's Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 2 years relevant experience

OR

• Bachelor’s Degree in Human Resources Management, Business Administration, Public Administration, or any other relevant field with at least 4 years relevant experience

Key competencies

Technical Competencies:

• Training management
• Talent management
• Knowledge of HR technology
• Career Development and Coaching
• Change Management
• Competency Management
• Skills gap analysis
• Employee Engagement and Retention Management

Behavioral Competencies:

1. Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;

2. Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;

3. Must be open to change and adapt established methods for new uses within the institution;

Additional Information:

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to submit applications online by Tuesday 31, December, 2024

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address. Also, attach copies of your academic and professional qualifications.

RSSB is an Equal Opportunity Employer