INTERNAL & EXTERNAL JOB VACANCY – Warehouse Controller 

We are seeking to hire qualified and dedicated Warehouse Controller at Job Grade 5  reporting to the Warehouse Operations Supervisor, at our Soft Drink Plant in Kigali. 

JOB PURPOSE

• To carry out warehouse operations in a timely collaboration with stakeholders to verify both physically and in the system, the inbound and outbound materials movements within warehouse.
• Coordinates the production materials supply to production and execute stock counting and handover of finished returnable packaging materials and finished products.
• Use efficiently the available resources including third party personnel to ship the packed products to the market based on the daily sales demand plan.

Sales delivery, truck loading and offloading activities.

• Align with security, transportation, customer services to plan the loading and offloading activities based on the available resources, orders, space, internal and external customer needs
• Collect all manual and electronic information related to incoming trucks, review and decide the loading /offloading priority
• Check the resources availability and efficiently allocate the forklift drivers and manpower for loading and offloading activities.
• Use Electronic systems to receive, confirm the orders, and process the invoicing if required. Fill manual delivery documents in case of transfer or in case of systems downtime.
• Lead and coordinate non routine drinks issuing activities such quarterly free drinks to employee, monthly drinks to retirees
• Verify road consignment documents, allocate the truck to the offloading/loading areas and approve the POD
• Prepare the offloading statement, document and share it to relevant stakeholders
• Carry out shift basis inventory
• Align with third party to make pot-analysis report on incident/new miss related to FLT and report the damaged assets like RPM breakages, beer loss etc.
• Interdepartmental collaboration in the shift especially with brewing, packaging, customer service and security to ensure the business continuity

Inventory management

• Make physical counting of finished products, production materials at the beginning and at end the shift
• Make a daily stock reconciliation report with clear comparison of physically available products vs the system and trigger action to curb the variance
• Report inventory data to the warehouse operations supervisor.
• Supervise the third-party crew during the sampling of RPM in order to compile circulation report
• Participate in monthly stock take with finance team and report raw data to warehouse operations supervisor
• Ensure that in-and out movement between department, sites, depots and RPI are adequately recorded in the system and shipment document are archived according to inbound and outbound materials movement procedures

Storage Activities

• Efficiently allocate the available third-party resources to qualitatively and safely store, production materials, packaging, chemicals, production aids and finished in the designated storage space
• Classify products and materials by nature, production date according to warehousing standards
• Execute the FIFO/and or FEFO inventory management method during shipments and receptions of goods
• Coordinate cleaning activities to ensure cleanliness in stores and ensure that traceability labels are placed on each production/order batch
• Isolation of non-conforming products and follow up with team leaders and relevant stakeholders to dispose them

Activities relating to customer complaints management

• Receive complaints from the market, store them in designated place and align with Laboratory for analysis
• Trace and record the complaints specifications: customer, sales rep, SKU type and post analysis defects
• Work together with utilities department before and during destruction of non-conforming products in order to assure a correct acid-alkaline solution is sent to wastewater treatment plant
• Keep record of destroyed products and escalate the destroyed quantities to team leader for adjustment in the system

Documents management

• Collaborate with security to ensure that a proper handover of sales returns documents is properly done
• Make data entry of sales returns and sorting data into electronic system
• Make physical and electronic archive of sales returns, shipment on BE
• Work hand in hands with team leader and relevant stakeholders to share hard copies of sales return to the distributors on monthly basis
• Ensure that a manual invoice is made, shared with finance whenever a scraps and obsolete primary or secondary packing materials are sold
• Scan and share to warehouse management team and finance a copy of each single copy of manual documents to ship the sales truck when the Base system is down.

Reporting and continuous improvement

• Report the warehouse performance on sales truck shipment and ensure that failures mode are recorded on hourly basis
• Timely communicate the safety events and deviations via appropriate escalation procedure and within the right platforms: O2I, the12rules.com
• Keep tracking on hourly basis the performance indicators used to financially reward the services provided by third party (FLT uptime, Pallets,)
• Report accurately the RPM breakages in his/her shift
• Make data collection for DCS, update and propose action to daily improve warehousing performance
• Verify and confirm the accuracy of report done by third party such as sorting log sheets, cleaning checklist
• Participate in TPM improvement activities including customer claims analysis, data collection on failure modes, TPM improvement teams etc
• Create a structured and sustainable performance culture via the use of basic TPM tools such tagging, 5WHYs, RCFA etc

Collaboration with other stakeholder

• Align with brewing department to supply production materials according to brewing and packaging schedule
• Work closely with customer service team to adjust the sales orders based on customer last minute changes
• Count and confirm together with security team inbound and outbound materials crossing the brewery gate
• Timely collaborate with other third-party entities for assuring that effective and qualitative services is provided

Education background, knowledge, and experience

Education background

• At least Bachelor’s degree in Logistics, supply chain, business administration, warehouse and distribution or related field.

Experience:

• 2- 3 years

Preference for experience in:

• Supply chain operation, finance, or business administration

Functional competencies

• Organisation & People management
• Warehouse process execution management
• Goods movement
• Inventory management
• Storage & stock quality assurance/ management
• RPM handling
• Assets & equipment management
• TPM & Continuous Improvement

HOW TO APPLY

• Should you wish to apply for this position, please go to MyHR, Careers and follow instructions to apply.
• All applicants must apply using our online application system. CVs received via email will NOT be considered.
• The HR Business Partner Team will be available to support in the application process.
• The closing date for submission of applications is Monday, 24th February 2025