Branch Tellers
Umucyo Sacco Rwamagana

Job description

I N TA R A Y’ I B U R A S I R A Z U BA

AKARERE KA RWAMAGANA

UMUCYO SACCO RWAMAGANA

Email: umucyosaccorwamagana@gmail.com

Tel: 0788406498

VACANCY ANNOUNCEMENT

Background

UMUCYO SACCO RWAMAGANA refers to a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 14 Umurenge Savings and Credit Cooperative (U-SACCO’s) operating within Rwamagana District, in accordance with the Government of Rwanda SACCO’s consolidation framework and under the supervision of the National Bank of Rwanda (BNR).

UMUCYO SACCO RWAMAGANA is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following position.

BRANCH TELLERS

Branch Name: Muyumbu Branch, Fumbwe Branch & Mwulire Branch

Reporting to: Branch Operations Officer.

Number of positions: 3

Job summary

The Teller is responsible for providing efficient and accurate front-line financial services to customers. The role involves handling cash transactions, processing deposits and withdrawals, balancing cash drawers, and delivering excellent customer service while complying with institutional policies, procedures, and regulatory requirements. The Teller also supports branch operations by promoting financial products, resolving customer inquiries, and maintaining accurate transaction records to ensure smooth daily operations and will support other branches once they experience staff shortages.

Key roles and responsibilities include:

To work diligently on the assigned work on time and to produce results;
To comply with the instructions of the employer or his/her representative;
To take good care of and manage the equipment assigned to him/her in his/her work;
To be at work and respect working days and hours;
To maintain the confidentiality of work;
To provide basic identification documents before starting work;
To follow the principles and codes of conduct governing the business activities of the bank;
Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
Initiates transfer from customer/member accounts, e.g., interbranch transfer;
Performs cheques related services to customers/ members, e.g., crediting a cheque;
Performs disbursements of loans;
Performs change of coinage and foreign exchanges;
Supports in opening, filling, discharging, and closing a till;
Performs cross-selling;
To welcome and assist members who need services related to deposits and withdrawals;
To receive and pay members or customers the approved amount;
To manage the till/store he/she is responsible for;
To fill out the member's booklet correctly;
Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
Provide all documents supporting his/her daily operations;
Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority.

Required Skills

Strong cash handling and numerical accuracy skills
Excellent customer service and interpersonal skills
High level of integrity, honesty, and confidentiality
Attention to detail and ability to detect errors or irregularities
Good communication skills (verbal and written)
Ability to work under pressure and meet deadlines
Basic computer skills, especially in MS Excel and core banking systems
Teamwork and willingness to support other branches when assigned

Qualification Criteria / Job Requirements

Minimum of A2 or AO in Accounting, Finance, Business Administration, Economics, or a related field.
Basic IT literacy, and MS Office.
Ability to handle transactions accurately and responsibly.
Good math skills.
Attention to detail
Customer satisfaction oriented

How to apply

The vacancies are open from 27th January to 10th February 2026. The interested candidates should submit their application documents (all in one PDF Document) via email umucyosaccorwamagana@gmail.com, not later than 10th February 2026 (05:00 pm).

Application Documents required: